TILES System of Interview Management logo

TILES System of Interview Management

by Interview Management Solutions · Since N/A
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ActiveAvailable globallyCloudOn-premiseFree tier
Quick facts
VendorInterview Management Solutions
Year launchedN/A
StatusActive
LocationPO Box 364 Balgowlah, NSW 2093 Australia
Countries servedGlobal
Languages1
Integrations2+
Free tierYES
Free trialNO
Contact salesYES

About TILES System of Interview Management

The TILES System of Interview Management is a specialized solution designed to enhance investigative interviewing workflows for organizations such as law enforcement, audit teams, and regulatory bodies.

The TILES System of Interview Management is a specialized solution designed to enhance investigative interviewing workflows for organizations such as law enforcement, audit teams, and regulatory bodies. Built on a structured framework aligned with the UK PEACE interviewing model, the platform enables investigators to plan, conduct, and evaluate interviews efficiently while maintaining compliance and transparency. Its fully digital workflow replaces traditional paper-based processes, reducing administrative burden and improving consistency across investigations. The system stands out with its collaborative capabilities, allowing interviewers, supervisors, and advisors to work together remotely in real time. Features such as integrated timeline and mapping tools, evidence linking, and customizable prompts ensure that interviews are both strategic and data-driven. Additionally, its forensic robustness and adherence to disclosure requirements make it suitable for legal environments. With secure cloud hosting on Microsoft Azure and flexible API integrations, TILES fits well into existing digital ecosystems. While highly specialized, it delivers strong value for agencies seeking structured, compliant, and efficient interview management processes.

Pros & Cons

Pros
  • Ensures legal compliance with forensically robust records meeting disclosure standards
  • Integrates with existing systems via API reducing data silos and duplication issues
  • Reduces preparation time through automated planning and reusable interview templates
  • Enhances collaboration with secure real-time access for distributed investigation teams
  • Improves interview consistency by enforcing structured workflows across investigations
Cons
  • May require training for effective use due to depth of features and functionality
  • Dependence on structured frameworks may reduce flexibility in unconventional cases
  • Initial setup and customization may require time and technical configuration effort
  • User interface may feel complex for beginners unfamiliar with investigative workflows
  • Highly specialized focus limits usability for organizations outside investigative fields

Features

Key features

Timeline functionality

Provides structured chronological tracking of events

Forensic compliance

Ensures adherence to disclosure and legal standards

Evidence linking

Connects documentary evidence directly to interview objectives

Collaborative planning

Allows multiple stakeholders to work together remotely

Digital interview workflow

Enables complete management of interview lifecycle digitally

Additional features

Trainer mode

Supports training and simulation environments

Remote collaboration

Enables secure multi-user access and teamwork

Mapping functionality

Visualizes relationships and investigative elements

Feedback system

Includes pre and post interview evaluation tools

Data encryption

Uses 256-bit SSL for secure data handling

Custom data fields

Allows flexible configuration of information capture

Forensic logs

Generates admissible interview records and reports

Multi-platform access

Works on web, tablet, and mobile devices

API integration

Connects with case management and external systems

User permissions

Controls access with role-based security settings

Custom prompts

Allows tailored interview guidance and workflows

Enterprise dashboard

Provides insights and performance monitoring

Interview planning tools

Supports strategic and tactical interview preparation

Timeline tools

Offers Swipe to Timeline capability for event tracking

Secure cloud hosting

Uses Microsoft Azure with 99.99% uptime and encryption

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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