About TMS Dispatch
TMS Dispatch is a transportation management software from Protected Harbor that focuses on logistics and supply chain management. It provides route planning, load improvement, and real-time tracking so companies can manage their transportation operations more effectively. The software allows users to monitor shipments and improve delivery times while maintaining cost control. TMS Dispatch also integrates with various ERP systems, facilitating data flow across platforms, which helps in decision-making. Key capabilities: route planning load improvement real-time tracking integration with ERP systems cost management Best for: logistics managers that need to oversee transportation processes efficiently.
This is a robust, highly configurable Trucking Management System (TMS) built on over three decades of industry expertise. The core strength of TMS Dispatch lies in its ability to deeply customize the workflow, effectively streamlining complex operations from load assignment and shipper fulfillment to critical back-office functions like billing and driver settlements. It handles diverse load types—TL, LTL, and brokerage—with ease, and its customizable pay formulas, calculated by revenue percent or loaded miles, ensure an accurate and trustworthy settlement process, which directly translates to faster payment cycles. From a technical standpoint, the software offers deployment as a remote-desktop solution, effectively allowing companies to avoid the costs and maintenance associated with traditional on-premise systems. This setup is paired with a cyber-secure environment that guarantees 99.99% uptime, ensuring operations are always available and protected from malware threats. Furthermore, its extensive partner network integration means it seamlessly interfaces with multiple ELD, Fuel Card, EDI (including 204s, 210s, and 214s), and accounting packages, centralizing data management across the entire logistics stack.
Pros & Cons
- +Highly customizable workflows allow companies to tailor dispatch, billing, reporting and settlement processes exactly to their operations
- +Supports a wide range of trucking modes including TL, LTL, cross-dock and brokered loads, enabling flexibility for mixed operations
- +Preventive maintenance tracking helps fleets reduce breakdowns and keep equipment compliant
- +Document imaging streamlines access to PODs and BOLs, improving billing speed and dispute resolution
- +Automated billing and rating capabilities reduce administrative workload and accelerate cash flow
- −The software’s heavy reliance on customization may require additional time and resources before full operational use
- −The interface and user experience are not clearly showcased online, making it hard to assess ease of use before a demo
- −Unclear update frequency may leave users unsure about how often new features or improvements are delivered
- −The absence of a sandbox environment may limit the ability of teams to train or experiment safely before going live
Features
Key features
- Fully customizable workflow
- Configure screens, buttons, menus, reports, forms, pay formulas, and custom programming to match company processes.
- Dispatch & load management
- Create and manage TL, LTL, split, cross-dock, deadhead, and brokered loads and multi-stop deliveries.
- Billing & invoicing automation
- Custom programmable ratings, tariffs, generate invoices, post to AR/AP and integrate with accounting systems.
- Driver settlements & payroll support
- Automated pay formulas (revenue %, loaded/empty miles), checks against advances, import to accounting.
- Partner integrations
- Supports multiple ELDs, Fuel Cards, EDI messaging (204/210/214) and accounting package interfaces.
- Imaging for documents
- Document capture for BOLs, PODs and other shipment paperwork.
- Reporting & dashboards
- 15+ predefined reports with unlimited customization and quick dashboard analysis/BI for routing decisions.
- Cybersecurity & uptime
- Malware/ransomware protections and claimed 99.99% availability / high uptime.
- Preventive maintenance (PM)
- Schedule and track PMs by miles/hours/days (help docs/manuals available).
Additional features
- Load assignment & dispatching
- Create, plan and assign loads; optimize driver selection and routes.
- Shipment types
- Support for truckload (TL), less-than-truckload (LTL), split loads, cross-dock, deadhead, brokered loads.
- Order management & consolidation
- Manage orders, consolidate shipments and plan stops.
- Billing, rating & tariffs
- Custom rating engines, tariff handling, invoice generation and AR posting.
- Driver pay & settlements
- Multiple pay formula support, advances checks, settlement reconciliation.
- Accounting integrations
- Interfaces with accounting packages that accept import postings.
- ELD integrations
- Interfaces with multiple Electronic Logging Devices for HOS and tracking.
- EDI support
- Support for EDI messages (including 204, 210, 214).
- Fuel card integrations
- Sync fuel card data with TMS records.
- Document imaging
- BOL/POD/document capture and storage.
- Reporting & analytics
- Predefined and custom reports; BI to calculate trip distance, weather impact, reduce empty miles.
- Dashboards
- Customizable dashboards for quick operational insights.
- Preventive maintenance module
- PM scheduling/tracking by miles/hours/days (help PDFs available).
- Admin tools & user management
- User groups, permissions and admin configuration.
- Custom programming & extensions
- Custom screens, reports, functions and bespoke programming services.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About TMS Dispatch
TMS Dispatch is a transportation management software from Protected Harbor that focuses on logistics and supply chain management. It provides route planning, load improvement, and real-time tracking so companies can manage their transportation operations more effectively. The software allows users to monitor shipments and improve delivery times while maintaining cost control. TMS Dispatch also integrates with various ERP systems, facilitating data flow across platforms, which helps in decision-making. Key capabilities: route planning load improvement real-time tracking integration with ERP systems cost management Best for: logistics managers that need to oversee transportation processes efficiently.
TMS Dispatch Details
TMS Dispatch's In-App Market Place
Does TMS Dispatch have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), MXN ($)
Pros & Cons
- Highly customizable workflows allow companies to tailor dispatch, billing, reporting and settlement processes exactly to their operations
- Supports a wide range of trucking modes including TL, LTL, cross-dock and brokered loads, enabling flexibility for mixed operations
- Preventive maintenance tracking helps fleets reduce breakdowns and keep equipment compliant
- Document imaging streamlines access to PODs and BOLs, improving billing speed and dispute resolution
- Automated billing and rating capabilities reduce administrative workload and accelerate cash flow
- The software’s heavy reliance on customization may require additional time and resources before full operational use
- The interface and user experience are not clearly showcased online, making it hard to assess ease of use before a demo
- Unclear update frequency may leave users unsure about how often new features or improvements are delivered
- The absence of a sandbox environment may limit the ability of teams to train or experiment safely before going live
TMS Dispatch's Support Options
Email Address
sales@tms-digital.comContact
618-248-2830TMS Dispatch's Alternatives
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