TodoAlojamiento CRM Hotelero logo

TodoAlojamiento CRM Hotelero

by TodoAlojamiento · Since 2009
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Active1+ countriesCloud
Quick facts
VendorTodoAlojamiento
Year launched2009
StatusActive
LocationUruguay 644, Mar del Plata, Buenos Aires 7600, AR
Countries served1+
Languages2
Integrations57+
Free tier
Free trial
Contact salesYES

About TodoAlojamiento CRM Hotelero

TodoAlojamiento CRM Hotelero is a CRM software from TodoAlojamiento designed for the hotel industry. It combines channel management, an AI-driven chatbot, and omnichannel CRM functionalities so that hotels can centralize their communication, saving time and resources. This essential tool for reservation centers includes direct communication options through email and phone for immediate support. With features tailored specifically to the hospitality sector, it helps manage bookings and guest interactions effectively. Key capabilities: Channel Manager AI Chatbot Omnichannel Communication Direct Email Support Phone Support Best for: hotel managers and staff that need to manage reservations and customer interactions efficiently.

TodoAlojamiento CRM Hotelero by TodoAlojamiento is a customer communications management software designed specifically for the hospitality industry. This software stands out for its comprehensive features tailored to address the unique needs of hotels and accommodations. The user interface of TodoAlojamiento CRM Hotelero is user-friendly and intuitive, making it easy for staff to navigate and utilize its functionalities efficiently. The design elements are clean and organized, enhancing the user experience by simplifying complex operations. One of the core functionalities that distinguish TodoAlojamiento CRM Hotelero from its competitors is its ability to streamline communication with guests, manage reservations, and track guest preferences effectively. The software also offers innovative features such as automated messaging and personalized guest profiles, allowing hotels to provide a more tailored and personalized experience to their guests. In terms of performance, TodoAlojamiento CRM Hotelero is fast, efficient, and reliable, even when handling large datasets or complex operations. The software is designed to be scalable, ensuring that it can meet the needs of hotels of all sizes.

Pros & Cons

What users like
  • +All-in-one solution that centralizes multiple hospitality functions.
  • +User-friendly and intuitive interface.
  • +Time-saving process automation.
  • +Broad integration with OTAs and payment platforms.
  • +Personalized support in Spanish.
What users flag
  • Primarily focused on the Latin American market; limited international applicability.
  • Requires stable internet due to being cloud-based.
  • Some advanced features may require additional training.
  • Relies on third-party integrations for OTAs and payment platforms.

Features

Key features

Omnichannel CRM
Centralizes communications from email, web forms, WhatsApp, Facebook, and Instagram into a single platform.
Commission-Free Booking Engine
Integrated with payment platforms like MercadoPago, PayPal, PayU, among others.
Hotel PMS
Manages check-in/out, electronic invoicing, production reports, and housekeeping.

Additional features

Channel Manager
Connects to OTAs such as Booking.com, Despegar, Expedia, Airbnb, and metasearch engines like Google Hotel Ads and Trivago.
AI Chatbot
Automates responses and manages inquiries using artificial intelligence.
Web Check-in
Allows guests to check in via their mobile devices quickly and securely.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
10
Billing currencies

Available in

Latin America

Interface languages

SpanishEnglish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇮🇳INR🇨🇳CNY🇷🇺RUB🇧🇷BRL

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