About Toky
Toky is a phone system software from Toky that allows businesses to easily set up and manage their communication needs. It provides features such as Phone Numbers, IVR Phone Trees, Live Calls, and Call Monitoring so businesses can effectively engage with their customers. Toky integrates smoothly into existing business tools, making it accessible for companies of all sizes. The platform is designed for use on both mobile and desktop applications, ensuring flexibility in how teams communicate. With a focus on affordability, Toky supports modern companies worldwide in improving their communication strategies. Key capabilities: Phone Numbers IVR Phone Trees Live Calls Call Monitoring Integration with existing tools Best for: businesses of all sizes that need a versatile phone system for customer interaction.
Toky by Toky is a versatile cloud-based business communication platform that is designed to optimize interactions for businesses of all sizes. The platform offers a wide array of features, including VoIP calling, video conferencing, SMS messaging, and call recording, making it an all-in-one solution for modern business communication needs. It is accessible via web browsers and mobile apps, offering businesses the flexibility to stay connected regardless of location. With its reliable performance and easy accessibility, Toky serves as an effective tool for companies looking to streamline communication within their teams and with clients. One of the key strengths of Toky is its user-friendly interface. The platform is designed to be intuitive, with a clean and modern layout that allows users to easily navigate through the different tools and features. Even those who are not well-versed in VoIP systems can quickly get accustomed to Toky's offerings. However, like many VoIP platforms, certain advanced features might require some time for new users to fully grasp.
Pros & Cons
- +• Ease of Use: Users frequently praise the simplicity of the interface, making it easy to navigate even for those with limited tech experience.
- +• Affordable Pricing: Many users highlight the competitive pricing, especially for small businesses and startups.
- +• Strong Integrations: Toky integrates seamlessly with popular CRM and business tools, streamlining workflows and boosting productivity.
- +• Reliable Phone Service: Users appreciate the reliable phone service, especially for international calls and virtual phone numbers.
- +• Helpful Customer Support: Many reviewers commend the responsive and helpful customer support team.
- −• Call Quality Issues: Some users have reported issues with call quality, including dropped calls and difficulty hearing.
- −• Limited Features: While Toky offers a range of features, some users may find it lacks certain advanced functionalities.
- −• Occasional Technical Glitches: A few users have mentioned experiencing occasional technical issues, such as problems with call recordings or voicemail.
- −• Decline in Customer Service: Some recent reviews indicate a decline in customer service quality, particularly after the acquisition by Messagebird.
- −• Billing Issues: A few users have reported unexpected billing charges and difficulties resolving billing disputes.
Features
Key features
- • Call forwarding
- You can forward your Toky calls to your personal phone number.
- • Business phone numbers
- Toky allows you to buy local phone numbers in over 60 countries.
- • Live Calls button
- Toky offers a call button for your website that allows visitors to call you with a single click.
- • Team collaboration
- Toky allows you to add multiple agents and group them for call handling.
Additional features
- • Accessible everywhere
- Toky can be accessed via a browser, on iOS or Android phones, as well as PCs or Macs.
- • Easy localized numbers
- You can start receiving calls via a local phone number in over 60 countries.
- • Flexible virtual services
- Toky allows you to build custom IVR menus and set up call routing.
- • Integrates with existing business tools
- Toky integrates with various business tools you might already be using.
- • Cross-system monitoring
- Toky provides real-time data on calls and conversations.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Toky
Toky is a phone system software from Toky that allows businesses to easily set up and manage their communication needs. It provides features such as Phone Numbers, IVR Phone Trees, Live Calls, and Call Monitoring so businesses can effectively engage with their customers. Toky integrates smoothly into existing business tools, making it accessible for companies of all sizes. The platform is designed for use on both mobile and desktop applications, ensuring flexibility in how teams communicate. With a focus on affordability, Toky supports modern companies worldwide in improving their communication strategies. Key capabilities: Phone Numbers IVR Phone Trees Live Calls Call Monitoring Integration with existing tools Best for: businesses of all sizes that need a versatile phone system for customer interaction.
Toky Details
Toky's In-App Market Place
Does Toky have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), MXN ($)
Pros & Cons
- • Ease of Use: Users frequently praise the simplicity of the interface, making it easy to navigate even for those with limited tech experience.
- • Affordable Pricing: Many users highlight the competitive pricing, especially for small businesses and startups.
- • Strong Integrations: Toky integrates seamlessly with popular CRM and business tools, streamlining workflows and boosting productivity.
- • Reliable Phone Service: Users appreciate the reliable phone service, especially for international calls and virtual phone numbers.
- • Helpful Customer Support: Many reviewers commend the responsive and helpful customer support team.
- • Call Quality Issues: Some users have reported issues with call quality, including dropped calls and difficulty hearing.
- • Limited Features: While Toky offers a range of features, some users may find it lacks certain advanced functionalities.
- • Occasional Technical Glitches: A few users have mentioned experiencing occasional technical issues, such as problems with call recordings or voicemail.
- • Decline in Customer Service: Some recent reviews indicate a decline in customer service quality, particularly after the acquisition by Messagebird.
- • Billing Issues: A few users have reported unexpected billing charges and difficulties resolving billing disputes.
Toky's Support Options
Email Address
sales@toky.coContact
+1 844 332 6433Toky's Alternatives
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