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Software Status:Active

About Toky

Toky is a phone system software from Toky that allows businesses to easily set up and manage their communication needs. It provides features such as Phone Numbers, IVR Phone Trees, Live Calls, and Call Monitoring so businesses can effectively engage with their customers. Toky integrates smoothly into existing business tools, making it accessible for companies of all sizes. The platform is designed for use on both mobile and desktop applications, ensuring flexibility in how teams communicate. With a focus on affordability, Toky supports modern companies worldwide in improving their communication strategies. Key capabilities: Phone Numbers IVR Phone Trees Live Calls Call Monitoring Integration with existing tools Best for: businesses of all sizes that need a versatile phone system for customer interaction.

Toky Details

Vendor
Toky
Year Launched
2014
Location
530 Lytton Ave 2nd Floor, Palo Alto, CA 94301, US
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, Portuguese
Users
Business Owners, Sales Teams, Customer Support Teams, Call Center Agents, Contact Center Managers, Telemarketers, Administrative Assistants.
Industries Served
Healthcare, Education, Finance, Retail, E-commerce, Real Estate, Hospitality, Consulting, Transportation, Technology.
Tags
Business Phone Systems, Call Center, Call Recording, Contact Center, IVR, Telephony

Toky's In-App Market Place

Does Toky have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), MXN ($)

Pros & Cons

  • • Ease of Use: Users frequently praise the simplicity of the interface, making it easy to navigate even for those with limited tech experience.
  • • Affordable Pricing: Many users highlight the competitive pricing, especially for small businesses and startups.
  • • Strong Integrations: Toky integrates seamlessly with popular CRM and business tools, streamlining workflows and boosting productivity.
  • • Reliable Phone Service: Users appreciate the reliable phone service, especially for international calls and virtual phone numbers.
  • • Helpful Customer Support: Many reviewers commend the responsive and helpful customer support team.
  • • Call Quality Issues: Some users have reported issues with call quality, including dropped calls and difficulty hearing.
  • • Limited Features: While Toky offers a range of features, some users may find it lacks certain advanced functionalities.
  • • Occasional Technical Glitches: A few users have mentioned experiencing occasional technical issues, such as problems with call recordings or voicemail.
  • • Decline in Customer Service: Some recent reviews indicate a decline in customer service quality, particularly after the acquisition by Messagebird.
  • • Billing Issues: A few users have reported unexpected billing charges and difficulties resolving billing disputes.

Toky's Support Options

Email Address

sales@toky.co

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