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About ToonaCRM

ToonaCRM is a cloud-based software from Calculus System SARL designed for business management. It provides features such as customer relationship management, team collaboration tools, and performance tracking to help organizations improve their efficiency. The platform is designed to support various business operations, with an emphasis on effective management and communication. ToonaCRM is suitable for companies looking to manage their customer interactions and simplify their processes. Key capabilities: customer relationship management team collaboration tools performance tracking reporting features user-friendly interface Best for: businesses that need to manage customer relationships and improve operational workflows.

ToonaCRM Details

Vendor
Calculus System SARL
Year Launched
2014
Location
Calculus System SARL 46, av. du Livre, Résidence Marika, Local 1, Kinshasa/Gombe, RDC
Deployment
Training Options
Countries Served
Africa
Languages
French, English
Users
Sales teams, marketing teams, customer support groups, business development staff, and managers who need to centralize customer engagement and sales operations.
Industries Served
Small and medium enterprises across sectors such as retail, services, manufacturing, education, healthcare, and any organization seeking structured customer engagement and sales tracking.
Tags
CRM, customer relationship management, contact management, lead tracking, sales pipeline, workflow automation, customer support, analytics, reporting.

ToonaCRM's In-App Market Place

Does ToonaCRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

CFA

Pros & Cons

  • Centralizes customer information so teams avoid duplication and work from the same data.
  • Improves sales efficiency by tracking leads and opportunities through structured pipelines.
  • Automation reduces repetitive tasks and keeps workflows moving without manual oversight.
  • Support tools help improve customer satisfaction with consistent ticket handling.
  • Reporting provides insights into performance and areas for improvement.
  • Requires data quality and user discipline to maintain accurate records.
  • Users may need training to effectively use workflow automation and analytics features.
  • Integrations with other systems (email, accounting, ERP) may require configuration.
  • Adoption can be slower in teams unfamiliar with CRM processes.
  • Reporting depth and customization may not match specialized business intelligence tools.

ToonaCRM's Support Options

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