TOPIX logo

TOPIX

by TOPIX Business Software · Since 1990
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ActiveAvailable globallyCloud
Quick facts
VendorTOPIX Business Software
Year launched1990
StatusActive
LocationRudolf-Diesel-Straße 14 85521 Ottobrunn/Riemerling
Countries servedGlobal
Languages2
Integrations5+
Free tier
Free trial
Contact sales

About TOPIX

TOPIX is a business software platform from TOPIX Business Software that supports efficient company management. It combines ERP, CRM, HR, and FINANCE functionalities, which help businesses simplify their operations across various departments. TOPIX is designed for both macOS and Windows users, making it accessible for a wide range of companies. The software includes essential features such as on-premises deployment, system requirements, system releases, and address management. These capabilities ensure that organizations can manage their resources effectively and maintain up-to-date information. Key capabilities: ERP CRM HR FINANCE Address Management Best for: medium-sized businesses that need comprehensive management solutions to drive their growth.

TOPIX by TOPIX Business Software AG is a comprehensive business management solution that integrates core functionalities like ERP, Finance, HR, and DMS into a single platform. Its CRM module, while part of a broader suite, plays a central role in helping businesses manage customer interactions effectively from the first inquiry to long-term relationship management. The CRM component of TOPIX is designed for medium-sized companies and aims to streamline processes such as contact management, communication tracking, appointment and task scheduling, and sales forecasting. What distinguishes TOPIX is its ability to operate seamlessly across different business units, allowing customer data from the CRM to be used intelligently within the ERP or Finance modules. This level of integration provides users with a complete, real-time picture of customer activity, financial status, and sales performance, all from one system. The user interface of TOPIX appears to be well-regarded for its consistency and efficiency across modules. Although specific design elements of the CRM module are not detailed extensively, the testimonials from long-term users point to a flexible and user-friendly system that enhances daily workflows.

Pros & Cons

What users like
  • +Streamlines workflow from inquiry to invoices efficiently
  • +Flexible and adaptable for business customization
  • +Strong document management and search functions
  • +Native compatibility with macOS and Windows
  • +Quick onboarding for new employees
  • +Automated recurring invoices and direct debit capabilities
  • +Comprehensive functionality for business management
What users flag
  • Limited production vs. spare stock management features
  • Some users experienced bugs that were not addressed
  • Documentation could be improved for broader usability
  • Initial customization requires effort or additional training
  • Web solution could be more intuitive and offer more features
  • Interface and integration with macOS could be modernized

Features

Key features

All-in-One Integrated Platform
TOPIX offers a comprehensive suite of business software including ERP, CRM, FI (Finance), HR, and DMS (Document Management System) in a single, integrated platform, eliminating the issues of disparate systems. This holistic approach streamlines business processes.
Extensive Automation of Recurring Tasks
The platform provides significant automation capabilities for repetitive tasks across various business areas, saving time and increasing efficiency for employees. This reduces manual workload.
Real-time Data-Based Analytics and Reporting
TOPIX provides analyses and reports based on constantly updated data across all integrated modules, enabling informed and timely strategic decision-making. This ensures data accuracy for insights.
Highly Flexible and Adaptable
The software is designed to be flexible and can be customized to fit specific business needs and workflows, allowing it to grow and adapt as the company evolves. This ensures long-term usability.
Integrated CRM for End-to-End Customer Management
The CRM module within TOPIX manages the entire customer lifecycle, from initial inquiry to long-term relationships, providing a unified view of customer interactions. This fosters strong customer relationships.
Comprehensive ERP for Business Process Management
The ERP module covers a wide range of business processes from procurement to invoicing and controlling, offering a complete solution for resource planning and management. This streamlines operational workflows.

Additional features

ERP (Enterprise Resource Management)
Comprehensive management of business resources and processes.
CRM (Customer Relationship Management)
Manages customer interactions and relationships from initial contact to long-term engagement.
FI (Finance)
Integrated financial accounting, including bookkeeping, dunning, and payments.
HR (Human Resources)
Manages personnel, absences, workload, and more.
DMS (Document Management System)
Centralized system for managing and organizing documents.
Optimize Business Processes
Tools to improve and streamline operational workflows.
Increase Productivity
Features designed to enhance employee output and efficiency.
Reduce Costs
Automation and integration aim to lower operational expenses.
Save Valuable Time
Automation of tasks frees up employee time.
Optimize Customer Approach
Tools to improve how businesses interact with customers.
Track Ongoing Projects and Orders
Features for managing project and order progress.
Monitor Stock Levels and Resources
Tools for inventory and resource management.
Linked Accounting Aspects
Seamless integration of all accounting functions.
Minimize Errors
Integrated system reduces data inconsistencies and manual errors.
Satisfies Customers
Tools to enhance customer experience and satisfaction.
Inspires Employees
Efficient tools can lead to greater employee satisfaction.
Fully Integrated Business Areas
All modules work together seamlessly.
Weitreichende Automatisierung wiederkehrender Aufgaben
Extensive automation of repetitive tasks.
Analysen und Reportings auf stets aktueller Datenbasis
Real-time analytics and reporting.
Flexibel anpassbar
Customizable to specific business requirements.
Wächst mit Ihrem Unternehmen mit
Scalable to accommodate business growth.
Steuert Ihr gesamtes Kontaktmanagement (CRM)
Manages all aspects of contact interactions.
Customer Relationship Management (CRM)
Focuses on building and maintaining customer relationships.
Termine und Aufgaben (CRM)
Scheduling and task management within CRM.
Adressverwaltung (CRM)
Management of contact addresses and information.
Kommunikation (CRM)
Tools for customer communication.
Umsatzplanung (CRM)
Sales forecasting and planning within CRM.
Von Einkauf über Akquisition (ERP)
Covers procurement and acquisition processes.
Kalkulation (ERP)
Costing and pricing management.
Auftragsabwicklung (ERP)
Order processing and management.
Fakturierung (ERP)
Invoice creation and management.
Reporting zu Controlling (ERP)
Reporting and controlling functionalities within ERP.
Hochwertiges Enterprise Resource Management (ERP)
Comprehensive resource planning for SMEs.
Auftragsabwicklung (ERP Module)
Specific module for order processing.
Artikelstamm (ERP Module)
Management of product master data.
Einkauf (ERP Module)
Procurement and purchasing management.
Analysen und Planung (ERP Module)
Specific module for analysis and planning within ERP.
Die Finanzen fest im Griff (Finance)
Provides control over financial aspects.
Bilden Sie Ihre komplette Buchhaltung komplett selbst ab (Finance)
Enables in-house bookkeeping.
Kommunizieren Sie per DATEV-Schnittstelle mit Ihrem Steuerberater (Finance)
Integration with DATEV for tax advisor communication.
Buchhaltung (Finance Module)
Core accounting functionalities.
Mahnwesen (Finance Module)
Dunning and accounts receivable management.
Zahlungen (Finance Module)
Payment processing and tracking.
Controlling (Finance Module)
Financial controlling and analysis.
Behalten Sie die Übersicht über Ihr Personal und Abwesenheiten (HR)
Management of employee data and absences.
Über Auslastung und vieles mehr (HR)
Tracks employee workload and other HR metrics.
Mitarbeiterakte (HR Module)
Digital employee records management.
Personalkalender (HR Module)
Employee leave and absence calendar.
Zeiterfassung (HR Module)
Time tracking for employees.
Reisekosten (HR Module)
Management of employee travel expenses.
Verwaltung von Serien- und Chargennummern (Medizintechnik)
Specific feature for medical device tracking.
Organisation des Außendienstes (Medizintechnik)
Management of field service operations.
Erfassung von Arbeitszeiten und Materialverbrauch (Medizintechnik)
Tracking of labor and material usage in service.
Mobile Apps (Medizintechnik)
Mobile accessibility for field service.
Intelligente Zeit- und Leistungserfassung (Agenturen)
Smart time and performance tracking for agencies.
Brauchbare Reportings und differenzierte Analysen (Agenturen)
Useful reports and detailed analysis for agencies.
Abrechnung (Agenturen)
Billing and invoicing for agency work.
Flexible Anpassung von Workflows, Prozessen und Abrechnungen (IT und Kommunikation)
Adaptable workflows for IT and communication sector.
Gutes Servicemanagement (IT und Kommunikation)
Effective service management tools.
Mobiles Arbeiten (IT und Kommunikation)
Support for mobile work environments.
Projektverwaltung (Module)
Project management capabilities.
Finanzbuchhaltung (Module)
Financial accounting module.
Dokumentenmanagement (Module)
System for managing documents.
Ticket-System (Module)
System for managing support tickets.

Pricing

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Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishGerman

Billing currencies

🇪🇺EUR

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