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Software Status:Active

About Touchpoint Plus

Touchpoint Plus is a restaurant management software from Touchpoint Restaurant Solutions that focuses on improving operational efficiency. It provides tools for staff scheduling, inventory management, and sales reporting to help simplify restaurant operations. The software offers customizable dashboards to display key performance metrics and integrates with various POS systems for real-time data analysis. Touchpoint Plus also includes features for employee training and customer feedback collection, which supports better service delivery. Key capabilities: staff scheduling inventory tracking sales reporting performance analytics employee training Best for: restaurant managers and owners that need to manage daily operations effectively.

Touchpoint Plus Details

Vendor
Touchpoint Restaurant Solutions
Year Launched
Location
263 California Ave Palo Alto, California 94306
Deployment
cloud
Training Options
demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean
Users
Restaurant Managers, Cashiers, Drive-Thru Attendants, Baristas, Franchise Owners, Marketing Managers, Customer Service Representatives, IT Administrators, Kitchen Staff, Business Analysts
Industries Served
Quick Service Restaurants (QSR), Coffee Shops, Fast Casual Dining, Drive-Thru Restaurants, Food Franchises, Bakery Chains, Juice Bars, Ice Cream Parlors, Café Chains, Small Restaurant Chains
Tags
Customer Loyalty, Touchpoint Plus

Touchpoint Plus's In-App Market Place

Does Touchpoint Plus have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), SEK (kr), NOK (kr), DKK (kr), ZAR (R), MXN ($)

Pros & Cons

  • High adoption rate: Achieves over 80% loyalty participation, surpassing traditional stamp cards.
  • Seamless signup process: Customers can enroll in under 20 seconds via credit card, mobile, or gift card.
  • Instant engagement: Sends immediate text offers to encourage repeat visits.
  • Personalized experience: Tracks customer preferences, allergies, and order history for tailored service.
  • Flexible rewards system: Supports points or stamps, depending on business needs.
  • Marketing integration: Includes AI-driven upselling, embeddable coupons, and online store features.
  • Limited industry focus: Primarily designed for QSRs (Quick Service Restaurants) and coffee shops.
  • Data reliance: Requires businesses to manage customer data effectively for personalization.
  • Learning curve: Businesses may need time to fully utilize the platform’s tools and analytics.

Touchpoint Plus's Support Options

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