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Software Status:Active

About Track

Track is a customer use software from Track that helps organizations understand their customers from start to finish. It combines solutions like XM Research, BPO Data, and customer insights to support the creation of unique experiences. Track focuses on listening to clients and gathering feedback to inform decision-making processes. The platform also emphasizes the importance of staying connected with customers throughout their journey. Key capabilities: customer insights feedback collection data analysis use management team collaboration Best for: businesses that need comprehensive customer use management solutions.

Track Details

Vendor
Track
Year Launched
2012
Location
BRAZIL
Deployment
Training Options
videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
Medium and large companies that want to monitor the experience of customers.
Industries Served
hospitality, hotels, resorts, vacation rentals.
Tags
CRM, Hospitality, Property Management, Guest Communication, Hotel Management

Track's In-App Market Place

Does Track have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽), MXN (Mex$)

Pros & Cons

  • Highly customizable to fit different property types
  • Robust automation features to streamline operations
  • Strong integration with PMS and other hotel management tools
  • Comprehensive guest management and CRM capabilities
  • Pricing is not transparent and may be higher for smaller properties
  • Learning curve for users new to CRM software
  • Limited free trial options

Track's Support Options

Chatbot

Available

Track's Alternatives