About Track CRM
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Track CRM Details
Vendor
Travelnet Solutions
Year Launched
1999
Location
9900 Hemingway S, Cottage Grove, MN 55016, US
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Russian, Dutch, Korean.
Users
Vacation rental property managers, Property management company executives, Maintenance and housekeeping supervisors, Accounting and finance professionals in vacation rentals, Guest communication coordinators, Channel distribution managers
Industries Served
Vacation rental industry, Property management industry, Hospitality industry, Real estate rental management, Tourism and travel services
Tags
CRM, TravelNet Solutions.
Track CRM's In-App Market Place
Does Track CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Jpy (¥), Cny (¥), Aud (A$), Cad (C$), Inr (₹), Rub (₽), Brl (R$), Chf, Krw, Try, Sar, Aed
Pros & Cons
- User-friendly interface, making training easy
- Cloud-based system for remote accessibility
- Strong reporting and data tracking capabilities
- Seamless integration with PMS systems
- Effective call tracking and marketing management features
- Responsive customer support (historically)
- Text messaging options for guest communication
- Limited customization options for tools and reporting
- Initial setup had minor quirks requiring adjustments
- Some challenges with tracking online bookings and revenue
- Customer support primarily via email, with delayed responses
- High turnover in account representatives, requiring repeated explanations
- Some users found navigation and usability to be complicated
- Occasional technical issues, such as unverified domain settings
Track CRM's Support Options
Email Address
support@tnsinc.comContact
844-757-0800