TrackFree

TrackFree is a shipment tracking and customer engagement platform designed for e-commerce businesses that want to improve the post-purchase experience and keep customers informed about their deliveries. It allows merchants to monitor orders from multiple shipping carriers through a centralised dashboard and provide customers with branded tracking pages that match their online store. Key features include real-time shipment tracking, automatic carrier detection, order lookup, shipment status monitoring, and customised tracking links. The platform supports more than 1,100 shipping carriers worldwide, helping businesses manage deliveries across different regions and logistics providers. It also provides automated email and SMS notifications to update customers about shipment progress, dispatch, and delivery. Merchants can customise tracking page themes, logos, colours, and email templates to maintain consistent brand communication. Another important feature is its product recommendation capability, which displays relevant products on tracking pages to encourage repeat purchases and increase sales. TrackFree integrates with e-commerce platforms such as Shopify, WooCommerce, Ecwid, CS-Cart, and OpenCart. Additional capabilities include shipment analytics, delivery status synchronisation, order exports, multilingual support, and integrations with services such as PayPal and Klaviyo.