Trafft logo

Trafft

by Trafft · Since N/A
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorTrafft
Year launchedN/A
StatusActive
LocationBelgrade, RS
Countries servedGlobal
Languages1
Integrations15+
Free tierYES
Free trial
Contact sales

About Trafft

Trafft is a scheduling software from Trafft that assists businesses in managing appointments. It provides features for online booking, calendar synchronization, and automated reminders so users can efficiently handle their scheduling needs. The software supports multiple service types, team scheduling, and payment integrations, making it suitable for various industries. Trafft also offers customizable booking pages and client management tools to improve user use. Key capabilities: online booking calendar synchronization automated reminders customizable booking pages client management tools Best for: service-based businesses that need an effective solution for appointment scheduling.

Trafft is a comprehensive appointment scheduling software designed to streamline the booking process for businesses of all sizes. Its primary purpose is to facilitate efficient scheduling, reduce no-shows, and enhance customer satisfaction. Key features include automated reminders, online booking, and calendar synchronization, making it a versatile tool for various industries such as healthcare, beauty, and professional services. The user interface of Trafft is clean and intuitive, ensuring a smooth user experience. The dashboard is well-organized, allowing users to easily navigate through different sections. Unique design elements, such as drag-and-drop functionality for calendar management and customizable booking forms, enhance usability. The interface is designed to be user-friendly, even for those who are not tech-savvy, which is a significant advantage for small business owners and independent professionals. Trafft offers a robust set of functionalities and features that cater to diverse scheduling needs. It supports multiple locations, staff members, and services, making it suitable for businesses with complex scheduling requirements.

Pros & Cons

What users like
  • +1. Comprehensive features: Offers a wide range of features for managing online appointments, making it suitable for various businesses.
  • +2. Agency dashboard: Enables agencies to manage multiple client accounts efficiently.
  • +3. Easy setup and management: Simple and intuitive interface for easy setup and management.
  • +4. Modern design: Visually appealing and modern design.
  • +5. User-friendly features: Clear and well-annotated features for easy understanding.
What users flag
  • 1. Limited customization: Lacks customization options for the client portal, such as logo and color changes.
  • 2. Multi-stage form limitations: Cannot create multi-stage forms for client registration.
  • 3. Lack of refund functionality: Currently unable to process refunds for appointments.
  • 4. Limited payment options: Needs additional options like disabling on-site payments for specific services and charging funds after appointment approval.
  • 5. Payment information visibility: Does not display payment information within appointment details.
  • 6. Cancellation fees and terms: Lacks options for setting cancellation fees and terms.
  • 7. Availability visibility: Does not have a clear indicator of availability for visitors.
  • 8. Mobile scrolling issues: May experience scrolling issues within iframes on mobile devices.

Features

Key features

1. Online appointment booking
Enables customers to book appointments 24/7 through various channels.
2. Flexible scheduling
Manages individual and staff schedules for appointments.
3. Customer relationship management (CRM)
Stores customer information and facilitates communication.
4. Multi-location management
Handles bookings for businesses with multiple locations.
5. Payment processing
Accepts online payments through secure gateways.
6. Calendar synchronization
Integrates with existing calendar systems to avoid conflicts.
7. Automated reminders
Sends appointment reminders via email, SMS, or WhatsApp.
8. Business performance tracking
Provides insights into business metrics like occupancy rates and revenue.
9. Free plan available
Offers a free plan for teams of up to 5 users.

Additional features

1. Booking via website, social media, email, QR code, and Google Search/Maps ("Reserve with Google")
2. WordPress plugin for adding booking forms to websites
3. Beautiful and functional booking website provided by Trafft
4. Appointment scheduling with various options (individual, group)
5. Management of staff schedules and availability
6. Integration with existing calendars (Google Calendar, Outlook)
7. Customer list creation and data storage
8. Sending automated email, SMS, or WhatsApp reminders
9. Birthday greetings and loyalty coupons for customers
10. Secure online payment acceptance through payment gateways
11. Automatic invoice generation
12. Notifications and alerts
13. Time zone management
14. Service extras and coupons
15. Refunds processing (limitations mentioned in reviews)
16. Cancellation fees and terms (not yet implemented)
17. Availability display for visitors (potential future feature)
18. Mobile app for managing bookings and business operations
19. Integrations with various tools (Zapier, Google Meet, etc.)
20. Customizable booking experience (light/dark mode, themes)
21. Responsive design for mobile devices
22. Reporting and analytics dashboards

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

USD 29

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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