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Tranquil CRM

by Tranquil CRM · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorTranquil CRM
Year launched2013
StatusActive
LocationHyderabad, India
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About Tranquil CRM

Tranquil CRM is a customer relationship management software from Tranquil CRM that helps manage client interactions and data. It combines contact management, sales tracking, and reporting tools so businesses can better understand their customer relationships. The software allows for easy access to client information, tracking sales activities, and generating insightful reports. It supports integration with various third-party applications, enabling users to customize their workflows. Additionally, Tranquil CRM provides mobile access, allowing users to manage their CRM needs on the go. Key capabilities: contact management sales tracking reporting tools third-party integration mobile access Best for: small to medium-sized businesses that need to manage customer relationships effectively.

Tranquil CRM is a highly specialized customer relationship management solution tailored for the Indian real estate sector. Designed to automate sales processes and enhance productivity, Tranquil CRM integrates various aspects of business operations, including lead management, marketing automation, performance analysis, and customer relationship handling. The software aims to provide a seamless transition from lead acquisition to property handover, ensuring that businesses operate efficiently and with minimal errors. By offering an ERP-based approach, Tranquil CRM consolidates sales, marketing, and customer support functions into a single platform, allowing real estate professionals to optimize their processes while improving overall business performance. One of the major strengths of Tranquil CRM is its robust feature set, specifically designed to address the unique challenges of the real estate industry. It provides real estate agents, brokers, and developers with a centralized platform to manage their leads, automate follow-ups, and enhance communication with potential buyers. The software offers a comprehensive lead management system that enables businesses to assign leads, track customer interactions, and organize workflows.

Pros & Cons

What users like
  • +Automation Capabilities: Includes automated lead assignments, follow-ups, due reminders, and marketing campaigns.
  • +Comprehensive Sales Process Management: Covers lead generation, transaction management, post-sales, and property handover.
  • +Enhanced Communication: Integrates SMS, email, WhatsApp, and call features for quick follow-ups.
  • +Performance Tracking: Provides key performance factors (KPF), analytics, and performance metrics.
  • +Marketing Automation: Supports drip campaigns, social media spending analysis, and customer engagement tools.
What users flag
  • India-Centric Design: May not be ideal for users outside India due to localized features.
  • Feature Overload: Could be complex for small businesses or startups with simpler CRM needs.
  • Limited Customization: May not offer extensive customization beyond its predefined real estate workflows.
  • Learning Curve: The extensive functionalities might require training for new users.
  • Pricing Transparency: No clear pricing details available upfront, requiring a demo or inquiry.

Features

Key features

Sales Automation
Automates sales processes to improve efficiency.
Employee Productivity
Increases employee productivity through automation and streamlined workflows.
Centralized Customer Data
Provides a central hub for all customer information.
Integrated Communication
Offers integrated communication tools including calls, SMS, email, and WhatsApp.
Performance Analysis
Tracks and analyzes key performance indicators (KPIs) for data-driven decision-making.
Marketing Automation
Automates marketing tasks to nurture leads and engage customers.
Workflow Automation
Automates workflows to streamline tasks and improve response times.
Lead Management
Efficiently manages and assigns leads for optimized follow-up.

Additional features

Sales Automation
Automates sales processes to improve efficiency.
Employee Productivity
Increases employee productivity through automation and streamlined workflows.
Centralized Customer Data
Provides a central hub for all customer information.
Integrated Communication
Offers integrated communication tools including calls, SMS, email, and WhatsApp.
Performance Analysis
Tracks and analyzes key performance indicators (KPIs) for data-driven decision-making.
Marketing Automation
Automates marketing tasks to nurture leads and engage customers.
Workflow Automation
Automates workflows to streamline tasks and improve response times.
Lead Management
Efficiently manages and assigns leads for optimized follow-up.
Desktop Web Application
Provides a comprehensive platform for managing leads, deals, agents, commissions, and marketing materials.
Real Estate Mobile CRM for Internal Team
Offers a mobile app with hierarchy access for monitoring company performance, customer information, collections, and bookings.
Customer & Channel Partner Mobile App
Provides a mobile app for customers and partners to access project information, brochures, and track payments.
Activity Lists
Offers ready-to-go activity lists for quick response.
Standard Communication
Provides customized communication templates.
Drip Campaigns
Nurtures leads and engages customers with automated drip campaigns.
KPF Process
Identifies unproductive areas for improvement.
Performance Matrix
Tracks and compares employee performance.
Automated Lead Assigning
Automates lead assignment based on performance indicators.
Automated Greetings and Invitations
Sends automated welcome messages and invitations.
Customized & Automated Project-Specific Videos
Delivers personalized video content to prospects.
Automated Reminders
Sends automated reminders for meetings and due dates.
KPF for Productive Work
Organizes employee tasks based on key performance factors.
Easy Navigation and Communication
Streamlines navigation and communication within the platform.
Customer Insights
Provides insights into customer needs and preferences.
Analytics for Marketing and Sales
Offers analytics to improve marketing and sales strategies.
Customer Engagement
Enhances customer engagement and retention.
Leads Management CRM
Manages leads, assigns tasks, and tracks customer interactions.
Communications
Facilitates communication through calls, SMS, emails, and WhatsApp.
Performance Analysis
Analyzes employee, agent, and marketing performance.
Marketing Automation
Automates marketing tasks, including lead nurturing and follow-up.
Drip Campaigns
Configures pre-defined customer communications through drip campaigns.
Lead Integrations
Integrates with various lead generation platforms.
Basic Accounting/Billing
Tracks payments, invoices, and other financial information.
Project Management
Manages project tasks, timelines, and files.
Simple HR Management
Tracks employee attendance, performance, and other HR-related information.
Data Security
Ensures data security with encryption, access controls, and other measures.
Planned-Preventive-Maintenance
Manages maintenance tasks and contracts.
Real-Time Notifications
Provides real-time notifications for important customer activities.
Quotes Management
Creates, tracks, and manages quotations.
File Manager
Organizes and manages files for easy access and sharing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇮🇳INR🇨🇳CNY🇷🇺RUB🇧🇷BRL🇲🇽MXN

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