TRIFFT logo

TRIFFT

by TRIFFT ME · Since 2021
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ActiveAvailable globallyCloud
Quick facts
VendorTRIFFT ME
Year launched2021
StatusActive
LocationWework, 33 Queen St, London, EC4R 1AP, United Kingdom
Countries servedGlobal
Languages1
Integrations7+
Free tier
Free trial
Contact salesYES

About TRIFFT

TRIFFT is a loyalty software platform from TRIFFT ME that helps brands increase customer retention with AI-personalized loyalty programs. It provides points and rewards, VIP tiers, and vouchers/discounts so businesses can cultivate emotional bonds with their customers. The platform easily connects with various systems and offers industry-specific solutions to cater to diverse business needs. Key capabilities: AI-personalized programs Points and rewards management VIP tier creation Vouchers and discounts Referral program support Best for: brands that need to improve customer loyalty and retention strategies.

TRIFFT is a versatile CRM software designed to streamline customer loyalty programs and enhance small business customer service. One of its standout features is its intuitive user interface, which makes it easy for users to navigate through various functions. The clean design and straightforward layout contribute to a pleasant user experience, allowing users to easily access the tools they need without unnecessary clutter. What sets TRIFFT apart from its competitors are its core functionalities that cater specifically to small businesses. The software offers innovative solutions for managing customer data, tracking loyalty program performance, and improving customer service interactions. Its customizable features enable businesses to tailor their loyalty programs to suit their specific needs and drive customer engagement effectively. In terms of performance, TRIFFT excels in speed, efficiency, and reliability, even when handling large datasets or complex operations. The software is optimized to provide seamless operations and ensure that users can navigate through various functions without any lag or delays. This makes it an ideal solution for businesses looking to streamline their customer loyalty programs efficiently.

Pros & Cons

What users like
  • +Customizable loyalty programs tailored to the needs of small businesses
  • +Integrated CRM system for tracking customer interactions and purchases
  • +Automated customer service features for improved customer satisfaction
  • +User-friendly interface for easy implementation and use
  • +Data analytics capabilities for tracking program effectiveness and customer behavior.
What users flag
  • Limited customization options for loyalty programs
  • Interface can be overwhelming for new users
  • Limited reporting and analytics features
  • Customer support can be slow to respond to inquiries.

Features

Key features

Loyalty Engine
Supports modern loyalty mechanics such as points, tiers, gamification, and contests.
Integration Hub
Offers pre-built integrations with major platforms like Shopify, Mailchimp, Twilio, and Microsoft Azure, along with comprehensive REST APIs and a powerful webhook engine for seamless data exchange.
Customer Touchpoints
Provides ready-to-use solutions including branded mobile apps, digital wallet cards, loyalty websites, and eCommerce plugins, all customizable to align with brand identity.
Impact Enablement
Includes expert support services ranging from design to project management and outsourcing, ensuring effective implementation and utilization of the platform.

Additional features

Social Media Integration
Connect with social media platforms for broader engagement.
Internal Chat Integration
Facilitate internal communication within the CRM.
Quotes/Proposals
Generate and manage quotes and proposals for clients.
Territory Management
Assign and manage sales territories effectively.
Workflow Management
Automate and streamline business workflows.
Document Management
Store and manage documents related to contacts and opportunities.
Data Import/Export
Import and export data for seamless integration.
Alerts/Notifications
Receive alerts and notifications for important activities.
Forecasting
Predict future sales and revenue based on current data.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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