About TriOnline
A cloud-based aged care management suite for Australian facilities. It integrates rostering, payroll, billing, and claims management into a single platform designed to streamline operations for residential and home care providers.
TriOnline, developed by Software North, is a specialized, cloud-based software suite tailored for the Australian aged care industry. It serves as a comprehensive operational hub for residential and home care facilities, replacing fragmented systems with an integrated approach to rostering, payroll, billing, and HR. By centralizing these core functions, the platform helps facilities manage complex regulatory requirements and staffing needs efficiently. Key capabilities include a grid-based rostering system, a sophisticated payroll engine capable of handling complex award interpretations, and a billing module that simplifies claims and bond management. The platform is designed for accessibility, offering a mobile app for staff to manage timeclocks and payslips on the go. While it is a highly specialized tool for the Australian market, its focus on 'value-for-money' and fit-for-purpose design makes it a staple for over 400 aged care organizations. Support is provided by an Australian-based team, and the software is backed by ISO27001 security compliance, ensuring that sensitive resident and staff data remains protected.
Pros & Cons
- +Integrates rostering, payroll, and billing into a single unified platform.
- +Specifically designed to meet the regulatory and operational needs of the Australian aged care sector.
- +Offers a mobile application for staff to manage timeclocks and view payslips remotely.
- +Provides flexible deployment options including payroll bureau services.
- +Maintains ISO27001 certification for high-level data security.
- −Highly specialized for the Australian aged care market, limiting its utility for other industries or regions.
- −Pricing is not publicly disclosed, requiring direct contact for quotes.
- −The platform's complexity may require a learning curve for new facility administrators.
Features
Key features
- Integrated Rostering
- Provides a fully grid-based online rostering system for residential and home care facilities.
- Payroll Management
- Offers a powerful payroll system with automated reporting and award interpretation.
- Residential Billing
- Manages complex billing, claims, and RADs/Bonds within a single module.
- Mobile Access
- Includes a mobile app for staff to access timeclocks, rosters, and payslip functions.
- Biometric Integration
- Supports integration with biometric time clocks for accurate shift tracking.
Additional features
- Award Interpretation
- Automatically calculates complex leave accruals and pay rates based on industry awards.
- SMS Notifications
- Allows supervisors to broadcast available shifts to staff groups via SMS.
- HR Management
- Simplifies staff management, onboarding, and performance tracking.
- Bureau Services
- Offers full payroll bureau services for outsourced processing.
- Reporting Suite
- Generates automated reports for payroll, rostering, and billing compliance.
- Cloud Accessibility
- Enables secure access to facility data from any computer with an internet connection.
- Data Security
- Maintains ISO27001 certification for information security management.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About TriOnline
A cloud-based aged care management suite for Australian facilities. It integrates rostering, payroll, billing, and claims management into a single platform designed to streamline operations for residential and home care providers.
TriOnline Details
TriOnline's In-App Market Place
Does TriOnline have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
9
Mini Apps
Timekeeping integration: Allows for seamless integration between TriOnline and timekeeping systems
streamlining payroll processing and calculations.
Benefits management: Enables users to manage employee benefits
such as health insurance and retirement plans
within the TriOnline platform.
Tax filing assistance: Assists with payroll tax calculations and filing to ensure compliance with local and federal regulations.
HR management: Provides additional HR functionality such as employee onboarding
performance management
and training tracking within TriOnline.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), RUB (₽)
Pros & Cons
- Integrates rostering, payroll, and billing into a single unified platform.
- Specifically designed to meet the regulatory and operational needs of the Australian aged care sector.
- Offers a mobile application for staff to manage timeclocks and view payslips remotely.
- Provides flexible deployment options including payroll bureau services.
- Maintains ISO27001 certification for high-level data security.
- Highly specialized for the Australian aged care market, limiting its utility for other industries or regions.
- Pricing is not publicly disclosed, requiring direct contact for quotes.
- The platform's complexity may require a learning curve for new facility administrators.
TriOnline's Support Options
Email Address
support@tritech.comContact
1-800-123-4567Documentation
https://tritech.com/docsCommunity Forums
https://community.tritech.comTriOnline's Alternatives
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