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TrueDialog

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Software Status:Active

About TrueDialog

TrueDialog is a business text messaging platform from TrueDialog that drives customer engagement and sales. It provides superior features, fair and transparent pricing, and security and compliance so businesses can easily connect with their customers. TrueDialog supports multiple communication channels, allowing organizations to reach their audience effectively. The platform is recognized for its award-winning excellence and is built to adapt to various workplace environments. Specific integrations are offered to improve business communication, making it a versatile solution for modern needs. Key capabilities: advanced messaging tools flexible pricing models compliance features integration options multiple channel support Best for: businesses that need to improve customer interactions and increase sales through effective communication.

TrueDialog Details

Vendor
TrueDialog
Year Launched
2008
Location
1705 S. Capital of Texas Hwy Suite 202 Austin, TX 78746
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Enterprise & Business Customers, Call Centers, Customer Support, SMS Marketing, Sports Marketing, Higher Education, Retail/eTail, QSR, CPG, Direct Lending, Developer API.
Industries Served
Education, Finance, Sports, Contact Center, Retail, Automotive
Tags
Admissions, Alumni Management, Conversational Marketing Platform, Customer Communications Management, Emergency Notification, Employee Communication Tools, Higher Education, Mobile Marketing, SMS Marketing, Student Engagement Platform

TrueDialog's In-App Market Place

Does TrueDialog have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$)

Pros & Cons

  • Ease of use: Many reviewers find TrueDialog to be user-friendly and intuitive.
  • Powerful features: The platform offers a wide range of features, including mass texting, two-way conversations, and integrations with popular CRM systems.
  • Reliability: TrueDialog is known for its high uptime and reliable message delivery.
  • Customer support: Reviewers generally praise the quality of customer support provided by TrueDialog.
  • Scalability: The platform can handle large volumes of text messages, making it suitable for businesses of all sizes.
  • Pricing: Some users may find the pricing to be higher than other options.
  • Limited omnichannel capabilities: While TrueDialog offers SMS, it may lack integration with other communication channels like social media or email.
  • Support response time: A few reviewers mentioned that support response times could be improved.

TrueDialog's Support Options

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