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Software Status:Active

About TruRating

TruRating is a feedback platform from TruRating that focuses on capturing customer insights. It combines customer rating systems, customizable surveys, and analytical reporting so businesses can gauge customer satisfaction effectively. Through its technology, TruRating allows companies to collect real-time feedback from customers at the point of purchase, providing valuable insights into consumer behavior and preferences. This immediate feedback loop aids organizations in making data-driven decisions to improve their services or products. Key capabilities: customer rating systems customizable surveys data analytics real-time feedback collection actionable insights Best for: businesses that need to understand customer satisfaction and drive improvements based on feedback.

TruRating Details

Vendor
TruRating
Year Launched
2014
Location
828 Ralph McGill Blvd NE Atlanta, Georgia 30306, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Customer Service Representatives, Marketing Managers, Business Owners, Retail Managers, Customer Experience Managers
Industries Served
Retail, Hospitality, Entertainment, Food and Beverage, Automotive, Beauty and Wellness, Travel and Tourism
Tags
Customer Experience Software, TruRating

TruRating's In-App Market Place

Does TruRating have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), BRL (R$), MXN ($), KRW (₩)

Pros & Cons

  • 1. It captures feedback at a massive scale with over 984 million ratings.
  • 2. It boasts high response rates (over 80% in-store) ensuring representative feedback.
  • 3. Its AI insights provide precise, sales-focused recommendations for businesses.
  • 4. It donates to charity with every rating, benefiting social causes.
  • 1. Interface can be overwhelming for new users

TruRating's Support Options

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