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Software Status:Active

About Trustmary

Trustmary is a feedback management software from Trustmary that helps businesses collect, analyze, and showcase customer feedback. It combines feedback collection, customer insights, and review showcasing so organizations can effectively turn customer experiences into social proof. Trustmary allows businesses to automate feedback and review collection, convert feedback into actionable insights, and easily add reviews to their websites or share them on social media. Additionally, it provides a comprehensive overview of all features in one place. Key capabilities: feedback collection customer insights review showcasing automation analytics Best for: businesses that need to improve customer trust and engagement through effective feedback management.

Trustmary Details

Vendor
Trustmary
Year Launched
2015
Location
Jyvaeskylae, Finland
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Finnish, Swedish, German, French, Spanish, Dutch, Italian
Users
Administrator, Marketing Manager, Customer Service Representative, Product Manager, Business Owner, Analyst
Industries Served
Healthcare, Education, Finance, Retail
Tags
AB Testing, Customer Experience, Customer Satisfaction, NPS, Review Management, Survey

Trustmary's In-App Market Place

Does Trustmary have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud ($), Jpy (¥), Cad ($), Chf (chf), Nzd ($), Hkd (hk$), Sek (kr), Dkk (kr), Nok (kr), Sgd (s$), Ils (₪)

Pros & Cons

  • Provides valuable insights into customer experience and satisfaction
  • Helps businesses improve their products and services based on customer feedback
  • Allows for easy AB testing to optimize marketing strategies
  • Offers review management tools to monitor and respond to customer reviews effectively
  • Assists in measuring Net Promoter Score (NPS) to gauge customer loyalty
  • Simplifies the process of creating and conducting surveys for in-depth customer feedback
  • Limited customization options for surveys
  • Steeper learning curve for new users
  • Integration with some third-party tools may be challenging
  • Pricing may be expensive for small businesses
  • Limited reporting and analytics features compared to competitors

Trustmary's Support Options

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