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Umbrava

by Umbrava, LLC · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorUmbrava, LLC
Year launched2020
StatusActive
Location100 Davids Drive, Hauppauge, NY 11704, US
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Umbrava

Umbrava is a data management platform from Umbrava, LLC that focuses on enabling organizations to manage their information effectively. It combines data collection, data analysis, and reporting tools so users can make informed decisions based on real-time insights. The platform is designed to integrate with various data sources and provides customizable dashboards for visualizing data trends. Additionally, Umbrava includes features for user access control and collaboration, which support team engagement and information sharing. Key capabilities: data collection real-time analysis customizable reporting user access control team collaboration Best for: organizations that need efficient data management and analysis for strategic decision-making.

Umbrava is a powerful, next-generation Facilities Management (FM) and CMMS platform that serves as a complete ecosystem for multi-site retailers, facility managers, and service vendors. Developed with over 35 years of industry experience, its core strength lies in automating up to 70% of the work order process and offering sophisticated vendor management that includes compliance tracking and performance scoring. Its unique ability to manage large-scale projects separately from routine maintenance, combined with advanced business intelligence and a dedicated mobile app, makes it a highly efficient solution. However, with a starting price of $1,500 per month, it is strictly an Enterprise-level investment. It is best suited for large organizations needing a deeply integrated, high-automation platform that demands superior control over a complex network of multi-site facilities and external contractors.

Pros & Cons

What users like
  • +Uniquely handles project management and work order management separately
  • +Provides powerful tools for compliance tracking, performance scoring, and rate management
  • +Automates the administrative work order process
  • +Unifies Facility Managers, Vendors, and Technicians in one platform
What users flag
  • The features are overly complex or redundant for single-site or light maintenance operations.
  • Specific details on integrations with major third-party ERPs or accounting tools are not publicly clear.
  • The onboarding process might be time-consuming

Features

Key features

Advanced Automation
Streamlines up to 70% of the Work Order (WO) process by eliminating manual tracking and automating tasks to improve efficiency and reduce costs.
Vendor Compliance & Scorecarding
Centralizes important vendor documentation and compliance, while also providing performance history, ratings, and pre-negotiated rates for informed decision-making.
Integrated Project Management
Unlike many FM platforms, Umbrava includes comprehensive tools to differentiate and manage complex construction and large-scale projects (like remodels) separately from routine service work orders.
Business Intelligence & Custom Reports
Features Advanced Analytics that transform all platform data into in-depth insights, allowing users to customize reports and dashboards (e.g., maintenance spend, equipment repair frequency, location performance).
On-the-Go Mobile App
Empowers field technicians with a mobile app to access open WOs, seamlessly log hours (clock in/out), and upload images to ensure efficient management outside the office.

Additional features

Work Order Automation
Simplifies WO creation and tracking, automating up to 70% of the process for efficiency.
Work Order Status Tracking
Manages the entire WO lifecycle, from initial request to closure, with customizable statuses.
Compliance Documentation
Stores all required vendor compliance and management documents (e.g., insurance).
Vendor Rate Management
Allows for the upload and management of client-specific and company-wide rates for consistent pricing.
Service Area Management
Defines specific geographical areas (from address to full state) where vendors are available to ensure proper assignment.
Project vs. WO Differentiation
Provides specialized tools to manage complex, non-maintenance projects like remodels.
Customizable Dashboards
Allows users to create powerful, actionable dashboards with real-time data for different FM operations.
Historical Reporting
Provides in-depth insights into past maintenance spend, equipment repair history, and location performance.
Invoicing Automation
Features an Accounts Payable (AP) module that automates vendor invoice creation and proposal approval workflows.
Tax Calculation
Automatically calculates tax using criteria like location, category, and trade, often integrating with third-party services like TaxJar.
Asset Lifecycle Management
Monitors and manages assets by tagging them with data like location, warranty dates, and costs.
Repair vs. Replace Insight
Provides data to help facility managers make informed decisions on whether to repair or replace assets.
Clock In/Out
Allows field staff to clock in/out of work orders via the mobile app, website, or Phone IVR for accurate time tracking.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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