Unboxing logo

Unboxing

by UnDigital · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorUnDigital
Year launched2018
StatusActive
Location11103 Pepper Rd 11103 Pepper Rd, Hunt Valley, MD 21031
Countries servedGlobal
Languages6
Integrations2+
Free tier
Free trialYES
Contact sales

About Unboxing

Unboxing is an unboxing use platform from UnDigital that aims to improve the unboxing use and increase customer reorder rates by 5% to 25% through personalized in-package marketing messages. It includes testimonials, partnership exploration, and comprehensive information about the company, helping businesses effectively build unboxing marketing campaigns. This platform is designed to support brands in improving customer engagement during the unboxing process. By using tried and true methods, businesses can boost their reorder rates and improve customer satisfaction. Key capabilities: testimonials partnership exploration unboxing marketing campaigns customer engagement performance analytics Best for: e-commerce brands that need effective strategies to improve customer use and drive repeat purchases.

UnDigital’s Unboxing Experience Platform revolutionizes how brands engage customers by integrating digital personalization into the physical packaging process. It enables highly specific, data-driven content to be included inside packages—such as handwritten notes, tailored brochures, or special offers—turning ordinary unboxing into an impactful marketing touchpoint. Its user-friendly interface simplifies campaign creation, allowing marketers to easily segment audiences, develop unique messaging, and run split tests to refine their strategies. The platform tracks engagement metrics in real-time, offering valuable insights to optimize future campaigns and ensure maximum ROI. The platform’s versatility in integration with popular eCommerce and CRM systems ensures a seamless workflow, providing the necessary data for accurate personalization. Its compatibility across multiple devices and browsers ensures accessibility for users regardless of their setup, making campaign management straightforward. Core functionalities include customizable in-pack content, automatic deployment, detailed analytics, and targeted segmentation. From sending personalized notes to delivering dynamic brochures, UnDigital empowers brands to build stronger connections with their customers at a physical level.

Pros & Cons

What users like
  • +Highly personalized customer experience
  • +Data-driven campaign performance insights
  • +Easy to manage with intuitive interface
  • +Boosts customer retention and loyalty
  • +Supports split testing for optimized results
What users flag
  • Requires integration with existing systems
  • Needs accurate data collection for effectiveness
  • May involve setup complexities
  • Heavy reliance on creative content quality

Features

Key features

Personalization with Data Points
Uses customer data to craft highly personalized unboxing inserts, increasing engagement.
Split Testing Campaign Creatives
Allows testing different creative approaches to determine which yields the best results.
Performance Analytics
Tracks unboxing engagement and campaign effectiveness in real-time, optimizing future campaigns.
Segmentation & Targeting
Enables targeting down to individual customers for tailored messaging.
In-Package Personalization
Customizes physical packaging elements like notes, brochures, and product info.
Campaign Management & Automation
Simplifies the setup, launch, and management of personalized campaigns.
Customer Engagement Tracking
Provides insights into how recipients interact with unboxing materials.

Additional features

Dynamic Content Creation
Allows designing adaptable inserts based on customer preferences.
Order-Specific Messaging
Sends tailored messages linked directly to individual orders.
Campaign Split Testing
Tests multiple creative versions to improve response rates.
Real-Time Campaign Monitoring
Offers live insights into campaign performance.
Customer Segmentation
Creates targeted segments for personalized messaging.
In-Package Incentives
Includes customized discounts or offers directly within the package.
Automated Campaign Deployment
Launches campaigns automatically based on triggers.
Engagement Analytics
Tracks how recipients interact with inserts (e.g., scans, clicks).
Personalized Brochures & Notes
Creates customized physical content for each customer.
Data Import & Export Tools
Facilitates seamless data integration with existing systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
19
Billing currencies

Interface languages

Customer LoyaltyDirect Mail AutomationMarketing AutomationRetargetingPackagingPersonalization.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇿NZD🇰🇷KRW🇮🇳INR🇷🇺RUB🇧🇷BRL🇭🇰HKD🇸🇬SGD🇳🇴NOK🇲🇽MXN🇹🇷TRY

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