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Unified Solutions

by Unified Solutions · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorUnified Solutions
Year launched2014
StatusActive
Location6101 Penn Ave, Pittsburgh, PA 15206 |
Countries servedGlobal
Languages10
Integrations
Free tier
Free trial
Contact salesYES

About Unified Solutions

Unified Solutions is a software platform from Unified Solutions [designed for comprehensive data management]. It combines data integration, analytics, and reporting so organizations can effectively manage and analyze their data. The platform supports various data sources, enabling users to consolidate information in one place for better insights. Additionally, it offers customizable dashboards and automated reporting features, helping users make informed decisions quickly. Key capabilities: data integration analytics reporting customizable dashboards automated reporting Best for: organizations that need a centralized solution for managing and analyzing data.

Unified Solutions by Unified Solutions is an integrated EMS software suite designed to streamline patient care reporting, dispatch integration, and fleet management for ambulance services and fire departments. Its primary purpose is to centralize electronic patient care records (ePCR), automate billing workflows, and deliver operational analytics that improve response times and clinical quality. The user interface is clean and role-centric: field clinicians use mobile-optimized forms with large input controls and offline caching, while supervisors access a web-based console with dashboards, incident logs, and custom reports. Navigation is straightforward and the form templates reduce data entry time during high-pressure calls, making adoption easier for frontline crews. Functionality covers configurable ePCR forms, CAD/dispatch connectivity, automated NEMSIS-compliant exports, QA/QI review workflows, and integrated billing exports. Additional modules often include vehicle tracking, inventory control, and training record management. The platform’s form builder and templating features allow agencies to tailor clinical workflows without heavy IT involvement.

Pros & Cons

What users like
  • +Data syncs automatically, ensuring continuous operation and data integrity even without internet access.
  • +A fully integrated platform with Single Sign-On eliminates juggling multiple accounts and disconnected systems.
  • +Intelligent Dispatch calculates best unit distances and travel times for faster emergency response.
  • +Works on any existing device, including phones and tablets, eliminating the need for new equipment.
  • +Features like Narrative Generation and a Disposition Engine speed up patient charting and documentation.
What users flag
  • An all-in-one integrated suite may be overly complex for smaller organizations or specific user needs.
  • Integration across all services may create high switching costs to a different software vendor later.
  • Staff must be trained to use one comprehensive system, which can be challenging for some users.
  • Data is vulnerable until the autosync process is completed after a connection is restored.
  • The text does not disclose the ongoing subscription cost of the software after the 30-day free trial.

Features

Key features

Work Offline with Autosync
Functions seamlessly offline, automatically syncing data once a connection is restored to ensure nothing is lost:
Seamless Integration/SSO
Provides an all-in-one suite with a Single Sign-On for total control and unified access to all applications:
Intelligent Dispatch
Calculates distance and estimated travel time for each unit to every emergency, ensuring the fastest response times:
Disposition Engine
Customizes charting by dynamically hiding, showing, or requiring fields based on the patient's specific disposition:
Narrative Generation
Automatically generates detailed patient narratives in seconds, significantly speeding up documentation:
Works on Any Device
Functions on existing equipment, including phones and tablets, eliminating the need to purchase new hardware:

Additional features

Narrative Generation
Automatically generates detailed patient narratives in seconds:
Employee Monthly View
Allows easy viewing of the employee's entire schedule for the month:
Employee Shift Bids
Facilitates easily picking up open shifts:
Template Manager
Quickly organizes and manages shift templates:
Template Builder
Enables creating shift templates in seconds:
Shift Rotations
Simplifies rotation patterns:
SMS and Notifications
Provides automatic alerts and SMS notifications:
Command at a Glance
Shows all units, locations, and incidents on a single screen for real-time operational awareness:
Rapid Dispatch
Allows quick creation and dispatch of incidents with minimal input for maximum speed:
Intelligent Dispatch
Calculates distance and estimated travel time for each unit to ensure the fastest response times:
Google Location Search
Provides search and auto-complete functionality for addresses:
Non-Emergency Transport Scheduling
Facilitates prescheduling transports with detailed calendar views to manage resources:
Real-Time Status Updates
Enables providers to update their status directly from the MDT:

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇬SGD🇭🇰HKD🇳🇴NOK🇸🇪SEK🇩🇰DKK🇳🇿NZD

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