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UniFocus

by UniFocus · Since 1998
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ActiveAvailable globallyCloud
Quick facts
VendorUniFocus
Year launched1998
StatusActive
Location511 E, John W Carpenter Freeway, Suite 500 Irving, TX 75062
Countries servedGlobal
Languages8
Integrations22+
Free tier
Free trial
Contact salesYES

About UniFocus

UniFocus is a workforce management software from UniFocus that supports operational efficiency in various industries. It provides scheduling, time and attendance tracking, and performance management so organizations can better manage their workforce. UniFocus aims to help businesses simplify their labor management processes through its user-friendly interface and advanced reporting tools. The software integrates with payroll systems and offers mobile access, allowing managers to oversee staff remotely. Key capabilities: scheduling time and attendance tracking performance management reporting mobile access Best for: businesses and organizations that need efficient labor management solutions.

UniFocus by UniFocus is a highly regarded workforce management solution, specifically crafted to meet the complex needs of the hospitality industry. Designed to simplify and enhance labor management, UniFocus offers a range of tools to streamline scheduling, labor forecasting, and task management, making it particularly beneficial for hotels, resorts, and other service-driven organizations. At its core, UniFocus provides automated scheduling, real-time labor tracking, compliance management, and detailed reporting capabilities. The platform’s central mission is to improve operational efficiency while bolstering employee satisfaction by providing an all-in-one, reliable system to manage and optimize workforce-related tasks. One of the standout aspects of UniFocus is its user interface, which strikes a balance between simplicity and functionality. The interface features a clean, intuitive design that users can navigate easily, which is especially beneficial in fast-paced hospitality settings where managers need to make quick adjustments. The dashboard consolidates key metrics and essential functions in one accessible location, enabling managers to monitor operations at a glance.

Pros & Cons

What users like
  • +Easy to use and intuitive interface (according to most users)
  • +Strong scheduling features, including mobile access for swapping shifts and approving time off requests
  • +Automatic compliance and work rule enforcement
  • +Multivariable demand forecasting for creating optimal schedules
  • +Integrates with various third-party HR and payroll systems (although ADP integration is mentioned as lacking)
  • +Reporting and analytics tools
  • +User-friendly mobile app (with some limitations)
What users flag
  • Some users find the app to be buggy and require frequent logins
  • Difficulty in generating specific reports
  • Limited PTO benefit calculations
  • Issues with terminated employees reappearing in the system
  • Inability to modify employee time off requests on the mobile app
  • Pricing is not publicly available
  • Unifocus is geared towards the hospitality industry

Features

Key features

1. Planning and Scheduling
Automated scheduling, demand forecasting, labor budgeting, compliance, and labor optimization.
2. Time and Attendance
Mobile apps, team messaging, compliance, biometrics & scanning, smart time clocks, on-demand pay, digital tipping, and payroll integrations.
3. Operations
Housekeeping tasks, guest requests, preventative maintenance, and inspection management.
4. Communications
Guest experience, guest-initiated requests, personalized service, guest satisfaction insights, real-time staff response, and track status.
5. Mobile Apps
For managers and team members to manage schedules, tasks, payments, and more.
6. Business Intelligence
Real-time analytics and automated insights.

Additional features

1. Automated Scheduling
Simplifies the scheduling process and reduces labor costs.
2. Demand Forecasting
Predicts future staffing needs based on historical data and trends.
3. Labor Budgeting
Helps create and manage budgets for labor costs.
4. Compliance
Ensures adherence to labor laws and regulations.
5. Labor Optimization
Analyzes data to identify opportunities for improving labor efficiency.
6. Mobile Apps
Allows employees to manage schedules, clock in/out, and request time off from their mobile devices.
7. Team Messaging
Facilitates communication between team members and managers.
8.
Ensures compliance with labor laws and regulations.
9. Biometrics & Scanning
Provides accurate and secure time and attendance tracking.
10. Smart Time Clocks
Offers advanced time and attendance tracking features.
11. On-Demand Pay
Allows employees to access their earned wages early.
12. Digital Tipping
Enables employees to receive and manage tips digitally.
13. Payroll Integrations
Seamlessly integrates with payroll systems for efficient payroll processing.
14. Housekeeping Tasks
Assigns and tracks housekeeping tasks.
15. Guest Requests
Manages and prioritizes guest requests.
16. Preventative Maintenance
Schedules and tracks preventative maintenance tasks.
17. Inspection Management
Manages and tracks inspections.
18. Guest Experience
Improves guest satisfaction through efficient service delivery.
19. Guest-Initiated Requests
Allows guests to submit requests directly to staff.
20. Personalized Service
Enables personalized service based on guest preferences.
21. Guest Satisfaction Insights
Provides insights into guest satisfaction levels.
22. Real-Time Staff Response
Enables real-time response to guest requests and issues.
23. Track Status
Tracks the status of guest requests and tasks.
24. Measure Staff Engagement
Measures employee engagement and satisfaction.
25. For Managers
Create schedules, make real-time changes, send messages, assign tasks, and create checklists.
26. For Team Members
Clock in/out, swap shifts, message team members, access task lists, get paid, and provide feedback.
27. Real-Time Analytics
Provides real-time insights into key performance indicators.
28. Automated Insights
Delivers automated insights and recommendations.
29. Consulting Solutions
Offers expert consulting services to optimize workforce management strategies.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY

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