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Software Status:Active

About unifonic

Unifonic is a communication platform from Unifonic that provides solutions for messaging and voice services. It combines SMS messaging, voice calls, and chatbot integration so businesses can engage with their customers efficiently. Unifonic enables businesses to send notifications, marketing messages, and actively communicate with clients through various channels. The platform supports scalable solutions suitable for different business sizes and includes analytics features for monitoring communication effectiveness. Key capabilities: SMS messaging Voice calls Chatbot integration Analytics API access Best for: businesses that need reliable communication channels to reach and manage customer interactions effectively.

unifonic Details

Vendor
Unifonic
Year Launched
2006
Location
7252 Olaya Street, Tamkeen Tower, 24th Floor, Alyasmeen District, Riyadh 13325, Saudi Arabia
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
Arabic, English
Users
Marketing teams, IT & Operations teams, Customer Support teams, Businesses of all sizes
Industries Served
Retail, Healthcare, E-commerce, Banking and Finance, Transportation and Logistics, Government
Tags
Cloud Communication Platform, unifonic

unifonic's In-App Market Place

Does unifonic have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), SAR (﷼)

Pros & Cons

  • Supports multiple communication channels (SMS, WhatsApp, Voice, Push, Webchat, Messenger).
  • AI-powered chatbots automate customer interactions efficiently.
  • Seamless integration with 100+ platforms like Salesforce, HubSpot, and Shopify.
  • Scalable and reliable with 95% global coverage and 25B+ messages sent.
  • Provides robust security and compliance with industry standards.
  • Pricing details are not fully transparent on the website.
  • Advanced features may require technical expertise to implement.
  • Limited support for certain regional languages beyond English and Arabic.
  • May not be ideal for very small businesses with low messaging volume.
  • Dependence on third-party messaging platforms (WhatsApp, Messenger) for key services.

unifonic's Support Options

Email Address

info@unifonic.com

Chatbot

Available

unifonic's Alternatives