UPilot logo

UPilot

by UPilot
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorUPilot
Year launched
StatusActive
LocationAustin, Texas 78701, US
Countries servedGlobal
Languages10
Integrations25+
Free tier
Free trial
Contact salesYES

About UPilot

UPilot is an all-in-one software platform from UPilot for Go-to-Market teams. It provides unified CRM, marketing features, and support management so teams can improve collaboration and efficiency. UPilot replaces multiple apps with a single transparent subscription, addressing the needs of sales, marketing, and customer support. It supports managing support requests via emails or live chat, improving customer meetings with the UPilot Scheduler, accessing essential marketing features, and encompassing finance management for companies and logistics. Key capabilities: unified CRM support request management meeting scheduling marketing tools finance management Best for: Go-to-Market teams that need an integrated platform to improve productivity and communication.

UPilot presents itself as a modern and unified CRM platform, thoughtfully developed to cater to the practical needs of sales, marketing, and customer support teams. What makes UPilot stand out is its origin story: built with the insights of experienced salespeople and technical professionals, the platform has been shaped to directly address the common pain points that businesses face when managing customer relationships and internal workflows. Unlike many bloated CRM systems that overwhelm users with complex configurations and pricing models, UPilot aims to be approachable, functional, and scalable. It offers a consolidated solution that seamlessly merges core CRM features with enterprise-level capabilities, such as automated data entry, a 360-degree customer view, pipeline management, deal scheduling, marketing automation, and document signing—all wrapped into a clean, user-friendly interface. The ease of use is frequently praised in user testimonials, where UPilot is often described as refreshingly intuitive, even by those who have struggled with other CRMs. The interface is designed to minimize confusion and boost productivity from day one.

Pros & Cons

What users like
  • +Exceptional customer service, with quick responses and helpful solutions
  • +Comprehensive CRM features, covering project management, invoicing, payments, and multi-channel communication
  • +User-friendly interface, making business management seamless
  • +360-degree contact view, aiding decision-making and workflow efficiency
  • +Robust reporting tools, offering forecast, goals, and activity insights
  • +Beautiful UI & visual dashboards, making CRM usage enjoyable
  • +Integration with Gmail, simplifying communication
  • +Helps prevent lost leads, improving sales team performance
What users flag
  • Advanced features may be overwhelming for new users
  • Occasional platform stability issues, leading to downtime
  • Bulk editing for custom fields not available
  • Report automation missing, requiring manual scheduling
  • Third-party integrations could be improved for better flexibility

Features

Key features

Unified Platform for Sales, Marketing, and Support
UPilot integrates sales, marketing, and customer support functionalities into a single platform, eliminating the need for multiple, disparate tools and streamlining workflows across teams.
Effortless Integration & Transparent Pricing
The platform emphasizes easy setup without complex configurations or the need for multiple licenses, coupled with a transparent pricing model that avoids "hairball pricing."
Unlimited Contacts & Scalable Growth
UPilot offers unlimited contacts within its pricing structure, removing a common barrier to growth associated with contact-based pricing models in other CRMs.
Fully Customizable to Sales Processes
The CRM is designed to be highly adaptable, allowing businesses to tailor it to their unique sales workflows and requirements.
360-Degree Customer View with Auto-Data Entry
UPilot consolidates all customer interactions (emails, calls, chat, social media, SMS) into a single view and automates data entry, providing a comprehensive understanding of each customer and saving valuable time.
Built-in Meeting Scheduler (UPilot Scheduler) & eSign with Doc Sharing
The platform includes its own meeting scheduling tool to optimize customer meetings and an eSignature and document sharing feature for efficient document management and signing processes.

Additional features

Unified CRM
Integrates various customer relationship management functions into one system. This provides a central hub for managing customer interactions.
Sales Execution
Offers tools specifically designed to help salespeople manage and execute their sales processes effectively. This focuses on improving sales efficiency.
Designed by salespeople, developed by IT experts
Highlights a user-centric design informed by sales professionals and built with technical expertise. This suggests a balance of usability and functionality.
Support
Provides features for managing customer support requests via emails or live chat. This helps in resolving customer issues efficiently.
Manage your support requests via emails or live chat
Allows handling customer inquiries through both email and real-time chat channels. This offers flexibility in support communication.
Analytics & Reporting
Includes auto-generated reports to provide a comprehensive overview of business performance. This enables data-driven decision-making.
Auto-generated Reports
Automatically creates reports, offering quick insights into key metrics. This saves time on manual report creation.
Meeting Schedulers
Offers the UPilot Scheduler to help optimize and manage customer meeting schedules. This streamlines the appointment booking process.
Optimize customer meetings with UPilot Scheduler
Aims to improve the efficiency of scheduling and conducting meetings with customers. This can lead to better time management.
eSign & Doc Sharing
Enables sending documents for electronic signatures and sharing files. This digitizes and speeds up document workflows.
Send documents for signature
Allows users to send documents to customers or stakeholders for legally binding electronic signatures. This eliminates the need for physical paperwork.
Get forms filled
Provides functionality to send forms to be completed electronically. This simplifies data collection.
Set up signing orders
Enables defining a specific sequence for multiple signatories on a document. This ensures proper authorization flow.
Marketing
Includes essential marketing features. This allows for managing marketing activities within the CRM.
Unlock essential Marketing Features without breaking the bank
Suggests cost-effective marketing tools are integrated into the platform. This provides value for businesses on a budget.
Pre-integrated, unified solution
Emphasizes that all features are built into the platform, avoiding the need for external integrations. This ensures seamless functionality.
Emails, SMS and Phone Calls
Integrates communication channels like email, SMS messaging, and phone calls within the CRM. This provides a central communication hub.
Conversation intelligence
Likely offers features to analyze and gain insights from customer interactions across different channels. This can improve communication strategies.
Hierarchical teams
Supports the management of sales teams with different levels and structures. This allows for organized team management.
Custom Reports
Enables users to create reports tailored to their specific needs and metrics. This provides flexible data analysis.
Privacy First
Highlights a commitment to data privacy. This assures users about the security of their information.
Private cloud options
Offers the possibility of hosting data on a private cloud for enhanced security and control. This caters to organizations with strict data privacy requirements.
Encrypted backups
Ensures that data is securely backed up with encryption. This protects against data loss and unauthorized access.
No 3rd party applications
Emphasizes that all core functionalities are built-in, reducing reliance on external vendors. This simplifies management and potentially improves security.
Fully customizable
Allows users to adapt the CRM to their specific business processes and needs. This provides flexibility and personalization.
Multiple pipelines
Supports the creation and management of multiple sales pipelines. This allows for tracking different sales processes or product lines.
360 degree view
Provides a comprehensive overview of each customer, consolidating all interactions and data in one place. This enhances understanding of customer relationships.
Manage complex deals
Offers features to handle intricate sales deals involving multiple stakeholders and payments. This caters to more sophisticated sales scenarios.
Multiple stakeholders
Allows tracking and managing interactions with various individuals involved in a deal. This ensures all key contacts are accounted for.
Multiple payments
Supports managing deals with multiple payment installments or schedules. This provides flexibility in payment terms.
Recurring revenues
Includes features for managing and tracking deals with recurring revenue streams. This is important for subscription-based businesses.
Auto-data entry
Automatically captures and populates data fields, reducing manual input. This saves time and improves data accuracy.
UPilot Radar
Provides a visual overview of the sales team's progress towards targets. This helps in monitoring performance and identifying areas for improvement.
Marketing Automation
Enables automated follow-ups and personalized email campaigns to nurture leads. This improves marketing efficiency and engagement.
Track performance at every stage of the campaign
Allows monitoring the effectiveness of marketing campaigns throughout their lifecycle. This enables data-driven optimization.
Real-time analytics and insights (for marketing)
Provides up-to-date data and analysis on marketing campaign performance. This allows for timely adjustments.
Multi-Channel Marketing Integration
Integrates various marketing channels like email, social media, calls, SMS, and webforms. This provides a unified approach to customer engagement.
Unlimited Growth Potential
Highlights the absence of contact-based pricing, allowing for unlimited contacts. This supports business scalability without added costs.
Effortless Integration (general)
Emphasizes the ease of setting up and using the platform without complex configurations. This promotes quick adoption.
Unlimited contacts
Allows storing and managing an unlimited number of customer contacts. This supports business growth without pricing limitations based on contact volume.
About Security
Indicates a focus on the security of user data. This builds trust and assures data protection.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
3
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

No reviews yet

Be the first to drop a review

Alternatives to UPilot

Unleashified logo

Unleashified

Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…

Trembi logo

Trembi

Trembi is a project management software from Trembi that supports teams in planning and executing…

Skynamo logo

Skynamo

Skynamo is a sales management software from Skynamo that supports field sales teams in managing…

Sense Talent Engagement Platform logo

Sense Talent Engagement Platform

Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…

Salesforce Sales Cloud logo

Salesforce Sales Cloud

Salesforce Sales Cloud is a sales force automation software from Salesforce that enables sales teams…

Salesforce logo

Salesforce

Salesforce is a CRM software platform from Salesforce that helps companies become Agentic Enterprises where…

Often compared with UPilot

Compare any two tools →
Unleashified logo
Unleashified
CRM
0.0
Trembi logo
Trembi
CRM
0.0
Skynamo logo
Skynamo
CRM
0.0
Sense Talent Engagement Platform logo
Sense Talent Engagement Platform
CRM
0.0