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Upinion

by Upinion · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorUpinion
Year launched2013
StatusActive
LocationUNITED STATES OF AMERICA
Countries servedGlobal
Languages7
Integrations2+
Free tierN/A
Free trialN/A
Contact salesYES

About Upinion

Upinion is a participation software from Upinion that supports continuous two-way engagement. It combines messaging app connectivity, incident reporting, and privacy policy management so users can participate actively in discussions and provide feedback. The platform is designed to foster communication among its users, ensuring their voices are heard and valued. Upinion proudly partners with various organizations to enable effective interactions. Key capabilities: messaging app integration incident report submission user engagement tools privacy policy support communication analytics Best for: organizations and businesses that need to engage their audience and gather insights effectively.

Upinion is a 360-degree feedback software designed to bridge the gap between communities and decision-makers through a seamless communication platform. Its primary focus is on fostering real-time engagement, particularly for humanitarian organizations, NGOs, and civil society groups. The software offers an intuitive way for users to collect feedback and monitor trends over time, utilizing a variety of tools that make feedback collection accessible to anyone, even in crisis-affected regions. At its core, Upinion stands out due to its digital engagement platform (DEP), which provides organizations the means to connect with their communities in real-time. This DEP is central to the platform’s mission of ensuring that the voices of those impacted by crises are heard. Unlike traditional survey tools, Upinion integrates with social messaging apps such as WhatsApp and Facebook Messenger, platforms familiar to most users in both developed and underdeveloped regions. This ensures that even those with limited internet access or familiarity with specific software tools can still actively engage with the platform.

Pros & Cons

Pros
  • Real-time communication and feedback collection
  • Easy-to-use interface with robust data analysis tools
  • Strong focus on community engagement and advocacy
Cons
  • Limited question customization and statistical analysis options
  • Could benefit from more diverse functionality

Features

Key features

Real-Time Feedback Mechanism

Allows for immediate feedback collection via social messaging platforms.

Monitoring Framework

Enables tracking trends and perceptions over time to drive effective policy influence.

Question Library

Provides pre-written questions for assessments and feedback surveys.

Surveys & Feedback

Offers tools to gauge satisfaction and gather input.

Data Visualization

Converts complex data into easy-to-understand visuals for wide dissemination.

Longitudinal Data

Tracks changes over time to observe evolving trends​

Additional features

Real-time feedback and community management
Monitoring and analysis tools
Data visualization
Co-creation of advocacy campaigns
Survey design and reporting tools
Engagement through social messaging platforms like WhatsApp and Facebook Messenger
Integration of both quantitative and qualitative data

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishGermanFrenchPortugueseDutchItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY

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