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About Urbanise Facilities

Urbanise Facilities is a facilities management software from Urbanise that helps organizations manage their facility operations. It provides features such as work order management, asset tracking, and maintenance scheduling so users can improve efficiency in their facilities. The software enables real-time reporting and analytics, allowing teams to monitor performance and make informed decisions. Additionally, it supports mobile access, enabling staff to manage tasks on the go. Urbanise Facilities also integrates with other systems to simplify operations and improve communication across teams. Key capabilities: work order management asset tracking maintenance scheduling reporting and analytics mobile access Best for: facility managers and operations teams that need to oversee and maintain facility performance.

Urbanise Facilities Details

Vendor
Urbanise
Year Launched
2014
Location
North Sydney, New South Wales
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, German, French, Italian, Dutch, Portuguese, Russian, Polish, Chinese, Japanese, Korean, Turkish, Arabic
Users
Administrator, Property Manager, Facility Manager, Maintenance Technician, Occupant, Contractor
Industries Served
Healthcare, Education, Finance, Retail
Tags
Facility Management, Urbanise, Facilities, Maintenance, Property Management, Real Estate, Building Maintenance, Asset Management

Urbanise Facilities's In-App Market Place

Does Urbanise Facilities have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

AUD ($), NZD ($), USD ($), EUR (€), GBP (£)

Pros & Cons

  • Urbanise centralizes facilities operations across residential, commercial, and mixed-use properties.
  • Real-time job tracking and SLA monitoring improve service delivery and accountability.
  • Preventive maintenance tools help reduce downtime and extend asset lifecycles.
  • The e-services portal enhances tenant experience with self-service capabilities.
  • AI and analytics tools support smarter resource allocation and predictive maintenance.
  • CRM integration improves communication with tenants, owners, and suppliers.
  • Work order close‑out process for contractors is reported as too complex and time‑consuming.
  • The search tool within the system is difficult to use when filtering by multiple criteria.
  • Users report occasional system crashes, freezing, or unexpected log‑outs during use.
  • Reports and dashboards have limited customization options, frustrating advanced analytical users.
  • Self‑help or contractor‑facing tools for field users are considered weak or insufficient.

Urbanise Facilities's Support Options

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