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About UserWise

UserWise is a data management software from UserWise that helps organizations manage and analyze user data. It includes data visualization, reporting tools, and user segmentation capabilities so that teams can better understand their user base. This platform allows users to create custom reports, track user engagement, and identify trends within their data. UserWise supports integration with various data sources, enabling comprehensive analysis across different platforms. Key capabilities: data visualization reporting tools user segmentation custom reporting integration support Best for: organizations that need to analyze and manage user data effectively.

UserWise Details

Vendor
UserWise
Year Launched
Location
Userlane GmbH, Georgenstraße 24, 10117 Berlin, Germany
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, German, Spanish, French, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean.
Users
Manager, Analyst, Customer Support representative, Training manager
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing
Tags
Customer Experience, Userlane, User Onboarding, User Guidance, User Engagement

UserWise's In-App Market Place

Does UserWise have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

8

Mini Apps

1. Heatmaps: A mini-app that provides visual representations of where users click

move

and scroll on your website

helping you understand user behavior better.

2. Net Promoter Score (NPS) Surveys: A plugin that enables you to gather feedback from users by asking them a single question to measure their loyalty and satisfaction with your product or service.

3. A/B Testing Tool: An add-on that allows you to run experiments on your website to compare two versions of a webpage and determine which one performs better in terms of user interactions and conversions.

4. Live Chat Integration: A mini-app that lets you add a live chat feature to your website

enabling real-time communication with your users to provide immediate support and assistance.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Chf (chf), Cny (¥), Rub (₽), Inr (₹), Brl (R$), Sar (﷼), Aed (د.إ), Ils (₪), Sek (kr), Zar (R), Nok (kr), Dkk (kr), Try (₺), Mxn ($)

Pros & Cons

  • Helps improve user onboarding process
  • Increases user engagement and satisfaction
  • Reduces customer support inquiries
  • Enhances user experience and retention
  • Provides real-time feedback on user behavior and preferences
  • Limited customization options for user onboarding sequences
  • Steep learning curve for administrators to set up and manage user guidance
  • Lack of advanced analytics and reporting features for tracking user engagement and satisfaction
  • Slow customer support response times for troubleshooting and resolving issues
  • High cost for small businesses or startups with limited budget for customer experience software

UserWise's Support Options

Chatbot

Available

UserWise's Alternatives