Usetiful logo

Usetiful

by Usetiful · Since 2019
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorUsetiful
Year launched2019
StatusActive
LocationSepapaja tn 6 15551 Tallinn Estonia
Countries servedGlobal
Languages10
Integrations
Free tierYES
Free trial
Contact salesYES

About Usetiful

Usetiful is a user onboarding software from Usetiful that helps product teams create engaging onboarding experiences. It includes features such as guided tours, tooltips, and in-app messages so users can learn how to utilize the software effectively. By providing interactive elements, Usetiful ensures that new users quickly understand key functionalities and maximize product usage. Its intuitive interface allows for easy setup without extensive coding knowledge. Key capabilities: guided tours tooltips in-app messages user analytics customization options Best for: product teams that need to improve user onboarding and retention rates.

Usetiful emerges as a robust and intuitive digital adoption platform, meticulously crafted to combat user churn and significantly accelerate product adoption across diverse digital landscapes. At its core, Usetiful empowers businesses to enhance user retention and engagement without the need for extensive coding, providing a streamlined pathway for new and existing users to discover the "aha" moments within any software. Its user interface is lauded for its simplicity and ease of use, making it highly accessible even for individuals without a technical background. The platform’s no-code editor, featuring a convenient drag-and-drop functionality and real-time live previews, allows users to effortlessly design and deploy interactive product tours, comprehensive onboarding checklists, contextual smart tips (hotspot beacons), and engaging in-app banners and announcements. This intuitive design ensures that product managers, customer success teams, and marketing professionals can quickly create and iterate on in-app guidance, adapting seamlessly to complex environments such as Single Page Applications (SPAs), Shadow DOM, and even systems operating behind firewalls or offline, thereby democratizing the creation of impactful user experiences.

Pros & Cons

What users like
  • +No-code setup makes it easy for non-technical users to create onboarding flows
  • +Affordable pricing with a free plan and strong value compared to competitors
  • +Highly customizable tours, tooltips, and checklists with flexible targeting
  • +Responsive customer support and helpful onboarding assistance
  • +Zero-knowledge architecture ensures customer data remains private and secure.
What users flag
  • Multilingual tour creation and translation workflows can be confusing
  • Analytics and reporting features are limited or hard to interpret
  • Some UI elements and selectors may be tricky to configure without coding knowledge
  • Lacks advanced native survey and feedback tools
  • Multi-user collaboration and role management could be more robust

Features

Key features

Product Tours – Guide users with step-by-step onboarding.
Onboarding Checklists – Visual checklists that track progress and boost engagement.
Hotspot Beacons – Smart tooltips to highlight new features or guide actions.
Banners – Announce updates or actions in-app using banner messages.
Surveys & Feedback – Collect user input and improve experiences.
Zero-Knowledge Design – High data privacy by avoiding collection of sensitive user data.
SPA & Shadow DOM Support – Compatible with complex app structures.
Omnichannel Support – Works across web and mobile platforms.

Additional features

Product tours – Interactive walkthroughs
Onboarding checklists – Visual task completion indicators
Hotspot beacons – Highlight new or important UI elements
In-app banners – Announcements and call-to-actions
Feedback & survey tools – Collect insights from users
GDPR, ISO 27001, HIPAA compliance – Enterprise-grade security
Offline & on-premise support – Works behind firewalls or with internal systems
Tour analytics – Measure effectiveness of onboarding
No-code editor – Easily create and manage content without devs
Seamless SPA integration – Works with modern frameworks
Mobile & web compatibility – Consistent experience across platforms
Multilingual interface – Global reach and adaptability
Customer self-service – Improve user autonomy
Gamification tools – Enhance engagement with rewards or achievements
Knowledge base integration – Link educational resources
Responsive customer support – Fast and effective help
Employee onboarding – Internal training use case support

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Plus Plan

EUR 29

Premium Plan

EUR 69

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇪🇺EUR

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