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usked.services

by Usked · Since 2012
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Active1+ countriesCloud
Quick facts
VendorUsked
Year launched2012
StatusActive
Locationūsked 80 M St SE, Washington, District of Columbia US
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About usked.services

Usked.services is a service management platform from Usked that centralizes the business operations, accounting, and HR teams. It combines features for agencies, education, corporate, and patient care industries so users can manage various aspects of the service business in one place. This platform supports efficient scheduling and collaboration, helping users simplify operations across diverse sectors. Additionally, usked.services offers tools designed to meet the specific needs of each industry. Key capabilities: business operations accounting HR management scheduling multi-industry support Best for: businesses in agencies, education, corporate, and patient care that need to manage multiple service functions effectively.

Usked is a cloud-based service management platform designed to streamline operations for businesses that heavily rely on service providers. This includes interpreting agencies, educational institutions, home care providers, and corporate organizations. Usked excels at managing the entire service delivery lifecycle, from initial request to final payment, with features like streamlined scheduling, automated invoicing, robust service provider management, and insightful reporting. The platform boasts a user-friendly interface with a clean and intuitive design, making it easy for users to navigate and find the information they need quickly. The core functionality of Usked revolves around its ability to centralize and optimize various aspects of service delivery. Powerful scheduling tools enable efficient assignment planning with features like drag-and-drop scheduling, automated reminders, and availability calendars. Service providers can be easily managed within the platform, from initial onboarding and screening to performance tracking and payment processing. Invoicing and payment processes are streamlined, with automated features to reduce manual effort and improve accuracy. Robust communication tools facilitate seamless interaction between service providers, clients, and administrators through in-app messaging and email notifications.

Pros & Cons

What users like
  • +Simplifies scheduling, invoicing, and payments all in one platform.
  • +Mobile app and web portal for easy access by requesters, interpreters, and clients.
  • +Ability to create and update recurring assignments easily.
  • +Provides both standard and customizable reports.
  • +User-friendly interface that reduces administrative work, allowing focus on assignments.
What users flag
  • Mobile app sometimes cuts off assignment details and links cannot be opened.
  • Lack of address compatibility with Google Maps, only works with Apple Maps.
  • Cumbersome and outdated user interface.
  • Delayed and vague customer support responses.
  • Limited communication options between scheduling and staff/contractors.

Features

Key features

1. Scheduling & Daily Operations
Multiple calendar views and scheduling tools to streamline scheduling operations.
2. Paperwork & Compliance
Manage Service Provider screening, onboarding, and documentation.
3. KPI, Reporting & Metrics
Custom dashboards and reporting to track business performance and KPIs.
4. Service Provider Management
Includes invoicing, assignment tracking, and onboarding processes.
5. Request Management
Inbound and outbound service requests can be managed and promoted to service providers with ease.
6. Virtual Services
Mobile and virtual environment for ease of access to tools and requests.

Additional features

1. Customer Billing
Reconcile financials through reports and accounting software integration.
2. Service Provider App
Native mobile app for service providers for easy access to schedules, assignments, and invoicing.
3. Usked Partners
Ability to share and manage service requests between Usked-powered organizations.
4. Home Care Management
Aimed at both startup and established home care agencies with cloud-based tools.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Start Plan

USD 350

Organize Plan

USD 580

Optimize Plan

USD 1,150

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD

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