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Software Status:Active

About ValueText

ValueText is a multi-channel messaging app for Salesforce that supports various communication channels such as SMS, WhatsApp, CTI, and more. It provides one-to-one conversations, different chat views, and the ability to send bulk text messages, allowing organizations to communicate effectively with their customers. ValueText is designed to integrate smoothly with Salesforce, ensuring users can manage their communications within their existing CRM framework. The application also offers resources like a blog and help articles, along with an opportunity to become a partner. Key capabilities: SMS & WhatsApp CTI SMS & WhatsApp Help Articles Blog Become a Partner Best for: businesses that need efficient customer communication solutions.

ValueText Details

Vendor
ValueText
Year Launched
2016
Location
Q City – B Block, 3rd Floor, Gachibowli, Hyderabad, Telangana 500032
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Customer Service Representatives, Marketing Managers, Sales Agents, Account Managers
Industries Served
Healthcare, Government, Banking, Insurance, Retail, Telecommunications, Education, Utilities, Manufacturing, E-commerce, Transportation.
Tags
Messaging, Salesforce, SMS, WhatsApp, Customer Communication, Sales, Marketing, and Texting

ValueText's In-App Market Place

Does ValueText have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Efficiently manages and automates customer communications
  • Increases customer engagement and retention through personalized messaging
  • Streamlines document creation process for improved accuracy and consistency
  • Offers customizable templates for various communication channels
  • Limited customization options for templates and document formatting
  • Steep learning curve for new users without prior experience in customer communications management software
  • Lack of integration with popular CRM platforms or email marketing tools
  • Limited support for automated workflows and omnichannel communication strategies
  • High cost of licensing and subscription fees for small to medium-sized businesses

ValueText's Support Options

Email Address

sales@valuetext.io

Chatbot

Available

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