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About VanillaSoft

VanillaSoft is an all-in-one sales engagement platform from VanillaSoft that provides real-time lead management, a compliant auto-dialer, and capable automation tools to help sales teams increase productivity and close more deals. It includes features that support effective conversation management and lead interaction tracking, ensuring teams can focus on high-value tasks. Additionally, VanillaSoft offers resources and use cases to assist users in maximizing their engagement strategies. With a reliable ecosystem, this platform integrates with various CRM systems and provides actionable insights for sales decision-making. Key capabilities: lead management auto-dialer task automation integration support resource center Best for: sales teams that need efficient lead engagement and management solutions.

VanillaSoft Details

Vendor
VanillaSoft
Year Launched
2005
Location
United States 4965 Preston Park Blvd., Suite 850, Plano, TX 75093
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French
Users
Inside Sales, Telemarketing, Call Center, Lead Management, Sales Engagement Platform, Fundraising
Industries Served
Higher Education, Insurance, Banking, Finance & Mortgage, Merchant Services, Appointment Setting, Software
Tags
Sales Engagement, Auto Dialing, Lead Management, Appointment Setting, Email Marketing, VoIP Integration, Call Tracking, CRM Integration.

VanillaSoft's In-App Market Place

Does VanillaSoft have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Sgd (S$), Hkd (Hk$), Nzd (Nz$)

Pros & Cons

  • User-friendly, web-based system for accessibility from anywhere.
  • Improves caller productivity and enhances data capture.
  • Significant productivity increase, with excellent softphone and outstanding customer service.
  • Fantastic CRM with customization options tailored to specific needs.
  • No feature for calls to connect only when answered or to avoid voicemail.
  • Occasional slowness, likely due to pending updates.
  • Autodialer can be slow and may call incorrect numbers.
  • Customization of some reports can be challenging, with limited lead source details.

VanillaSoft's Support Options

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