Velocissimo logo

Velocissimo

by WEBAPP · Since 2010
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Active1+ countriesCloud
Quick facts
VendorWEBAPP
Year launched2010
StatusActive
LocationVia Terracina, 311, 80125 Napoli (NA), Italy
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Velocissimo

Velocissimo is a web performance improvement software from WEBAPP that improves website loading speed and user use. It provides features such as page blocking for unavailable content, real-time performance monitoring, and customizable caching options so websites can maintain optimal functionality. This tool helps developers and site administrators manage content accessibility and analyze performance metrics effectively. Velocissimo's user-friendly interface allows for easy setup and configuration, enabling users to quickly address issues and improve their sites as needed. Key capabilities: page blocking performance metrics caching configurations real-time monitoring user-friendly interface Best for: website developers and administrators that need to improve website performance and manage content accessibility.

Velocissimo by Webapp SRL is a specialized delivery management platform designed to give restaurants full control over their delivery operations. It combines three tightly integrated components — a customer‑facing ordering app, a restaurant management system, and a driver app — to streamline order flow, minimize errors, and improve customer satisfaction. A standout is its oven/kitchen planner, which enables restaurants to manage capacity by limiting order slots based on real production ability. Its marketing automation capabilities (via email and WhatsApp) support re-engagement, referrals, and loyalty programs natively. On the operations side, real-time tracking of orders and drivers, plus daily driver earnings reports, help maintain efficiency. On the flip side, Velocissimo’s pricing is not transparent: it requires a bespoke setup based on a 1‑hour evaluation session. Support resources and documentation are modestly public, likely due to the tailored nature of each deployment. Overall, it’s a powerful fit for small to medium restaurants in Italy looking to own their delivery infrastructure.

Pros & Cons

Pros
  • Streamlines operations across customer app, restaurant management, and driver app to reduce errors and delays
  • Automated marketing via email and WhatsApp increases customer retention without manual effort
  • Oven and kitchen planner prevents overbooking and ensures orders are prepared on time
  • Real-time order tracking improves transparency and enhances customer satisfaction
  • Driver management features reduce missed items and improve delivery efficiency
Cons
  • Scalability could be challenging for larger chains due to small company support capacity
  • Rider GPS navigation depends on app accuracy, which can cause occasional delivery delays
  • Advanced marketing features may be overwhelming for small business owners with limited tech skills
  • Initial onboarding may require dedicated support to configure the system properly

Features

Key features

Integrated three-part system

Combines customer app, restaurant management software, and delivery-driver app to streamline all operations

Marketing automation

Send automated emails and WhatsApp messages for re-engagement, loyalty programs, birthday promos, and welcome offers

Oven/Kitchen Planner

Displays available production slots to prevent overlapping orders and optimize restaurant output

Order tracking

Provides real-time updates to customers with push notifications for each stage of their order

Rider management

Drivers can accept orders, confirm pickups via checklists, and mark deliveries as complete

Revenue tracking

Monitor daily earnings and expenses for each delivery driver

Performance analytics

Access statistics on new customers, on-time delivery percentage, and average delivery times

Customer feedback collection

Automatically sends satisfaction surveys after delivery to identify and resolve issues

Virtual loyalty card

Allows customers to accumulate points and redeem them for discounts or rewards

Referral program

Automates “bring a friend” campaigns with unique codes and reward coupons

Payment flexibility

Accepts prepaid payments through PayPal and NEXI and allows use of in-app coupons

Additional features

Customer app ordering

Enables customers to browse menus and place orders directly from Apple and Android devices

Order status updates

Customers can track their order in real-time with push notifications for each status change

Prepaid payment support

Customers can pay using credit cards or discount codes to speed up delivery

Virtual loyalty card and coupon system

Track points and reward customers with discounts or gifts

Order tracking from app

Customers can see the exact location of the delivery driver in real-time

Post-delivery experience survey

Sends automatic questionnaires to gather feedback and prevent negative reviews

Promotion and discount management

Create precise discounts based on day, time, location, order history, or customer type

Referral and “bring a friend” program

Reward customers for referring friends who place their first order

Rider order acceptance

Drivers receive notifications for new orders and can choose which ones to accept

Rider pickup checklist

Confirms exactly what was loaded to avoid missing items

Rider navigation support

Integrated GPS navigation guides drivers to delivery addresses, even without street numbers

Delivery confirmation checklist

Ensures all items are delivered and marked correctly before finalizing the order

Management phone recognition

Identifies customers by phone number and shows past orders for personalized service

Delivery area cost management

Set different delivery costs for various zones to optimize pricing

Kitchen capacity management

Limits order slots based on production ability to maintain timely deliveries

Driver performance monitoring

Track earnings, return times, and delivery efficiency

Cloud-based statistics dashboard

Monitor business performance and customer trends in real-time

Automated customer retention campaigns

Target inactive users or reward loyal customers using email and WhatsApp

Integration with payment platforms

Seamlessly accepts payments through PayPal and NEXI

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
20
Billing currencies

Available in

Italy

Interface languages

Italian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇮🇳INR🇷🇺RUB🇭🇰HKD🇳🇴NOK🇲🇽MXN🇿🇦ZAR🇧🇷BRL🇹🇷TRY

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