Vepaar logo

Vepaar

by 7Span · Since 2015
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ActiveAvailable globallyCloud
Quick facts
Vendor7Span
Year launched2015
StatusActive
Location503, iSquare Corporate Park, Science City Road, Ahmedabad City, Gujarat 380060, IN
Countries servedGlobal
Languages1
Integrations8+
Free tier
Free trial
Contact sales

About Vepaar

Vepaar is a business management software from 7Span that helps boost online enterprises. It combines WhatsApp CRM, an online store, and WhatsApp Poll to provide essential tools for managing various aspects of an online business. The platform allows users to efficiently handle customer interactions, simplify selling processes, and gather reliable data through polls. Vepaar's comprehensive approach to online business management makes it suitable for small to medium-sized enterprises looking to improve their digital presence. With a user-friendly interface, it ensures easy navigation for users while managing multiple functions. Key capabilities: WhatsApp CRM Online Store WhatsApp Poll Customer Interaction Management Data Collection Best for: small to medium-sized businesses that need a consolidated platform for managing their online operations.

Vepaar by 7Span is a versatile CRM software designed to help businesses streamline their operations, particularly in managing customer interactions and sales processes. It is a web and mobile-friendly platform that enables businesses to connect with customers on WhatsApp, create customer profiles, design sales pipelines, and manage orders efficiently. The software also includes an eCommerce store feature, allowing users to set up product catalogs, track payments, and enhance their online presence. Additionally, Vepaar offers a polling feature that enables businesses to conduct surveys and gather valuable customer insights, making it a comprehensive tool for customer relationship management. The user interface of Vepaar is designed with simplicity and efficiency in mind. It is intuitive and easy to navigate, ensuring that users can quickly access the features they need without unnecessary complexity. The layout is clean, with well-organized menus and options that make it easy for both beginners and experienced users to operate. The mobile-friendly design ensures seamless usability across different devices, allowing users to manage their business on the go.

Pros & Cons

What users like
  • +1. It is a cutting-edge technology as the only software linking directly to WhatsApp for business.
  • +2. The software is very user-friendly and versatile with well-designed features and user experience.
  • +3. New features are being developed and added very quickly on a daily basis.
  • +4. The shop function is amazing and effective for selling products.
What users flag
  • 1. The software relies heavily on a stable internet connection to function.
  • 2. There is a need for faster development of other important business features and the overall ecosystem.
  • 3. More payment gateway options are desired by users for varied business operations.
  • 4. Greater customization for individual business needs, like icons and shop names, is needed.

Features

Key features

1. WhatsApp CRM
Enables businesses to manage customer interactions directly within WhatsApp, facilitating personalized communication and relationship building. This is a core offering, allowing for customer profile creation, personalized replies, and chat saving.
2. Online Store
Provides the tools to create and manage an online shop effortlessly. This includes features for showcasing products, handling inventory, and processing orders, making selling directly through the platform possible.
3. Sales Funnels/Tags
Allows for the categorization and filtering of leads based on their stage in the sales process. This feature is highlighted as effective for converting leads into paying customers by organizing and tracking their journey.
4. AutoSave Chat
Automatically syncs and saves WhatsApp conversations with customers and groups. This ensures that chat history and shared media are recorded and accessible from the Vepaar account for future reference and customer profile building.
5. Inventory Management
Offers efficient tools to track product stock levels. Businesses can monitor their inventory from anywhere, ensuring they have accurate information about product availability.
6. Multiple Payment Integrations
Provides customers with a variety of payment options during checkout. This enhances the customer experience by offering flexibility and convenience in completing transactions.

Additional features

1. WhatsApp CRM
A comprehensive system for managing customer relationships via WhatsApp, including building profiles, sending personalized messages, and saving conversations.
2. Customer Profile
Allows for the creation and maintenance of records for each customer, storing their details and conversation history.
3. Sales Funnels/Tags
A feature to filter and segment leads based on their progress through defined sales stages, aiding in conversion efforts.
4. AutoSave Chat
Automatically saves and syncs WhatsApp chats from customers and groups to the Vepaar account, including media files.
5. Ticket & Activity Management
Facilitates the easy management of customer support tickets, allowing for prioritization and status updates.
6. Online Store
Provides all the necessary features to set up and run an online store.
7. Variable/Digital Products
Supports the sale of products with different variations and also allows for the selling of digital goods like eBooks and licenses.
8. Checkout Configurations
Enables customization of the online store's checkout page by adding or removing steps.
9. Inventory Management
Tools for keeping track of product stock and managing inventory efficiently.
10. Multiple Payment Integrations
Integration with various payment gateways to offer customers diverse payment options.
11. WhatsApp Poll
A feature to create and conduct polls via WhatsApp to gather customer feedback and data.
12. Create WhatsApp Link
Generates a shareable link that customers can use to initiate a WhatsApp conversation with the business, often with a predefined message.
13. Live Support
Indicates that Vepaar provides real-time assistance to its users.
14. Facebook Community Group
Offers a platform for users to connect and presumably get support or share knowledge.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro

USD 9

Premium

USD 13

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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