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ViewCenter

by ICM Document Solutions · Since 1988
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ActiveAvailable globallyCloud
Quick facts
VendorICM Document Solutions
Year launched1988
StatusActive
Location4100 E. Broadway Road, Suite #180 Phoenix, Arizona 85040
Countries servedGlobal
Languages11
Integrations2+
Free tier
Free trial
Contact salesYES

About ViewCenter

ViewCenter is a document management software from ICM Document Solutions that provides a comprehensive approach to managing documents securely and efficiently. It combines features such as a self-service portal, electronic forms, and scanning and data capture, so users can easily access and manage their documents. With ViewCenter, organizations can simplify their document-related processes, ensuring better organization and retrieval of information. The system also includes various IT services and data management services to support users' needs. Key capabilities: self-service portal electronic forms scanning and data capture IT services data management services Best for: organizations that need effective document management and workflow solutions.

ViewCenter by ICM Doc Solutions is a robust document management system designed to help businesses securely store, manage, and retrieve critical records. It offers a browser-based interface with responsive design, allowing users to access their documents on any device. The drag-and-drop document upload feature simplifies indexing and improves workflow efficiency. One of the software’s standout features is its highly configurable permissions, ensuring only authorized personnel have access to specific documents. It also includes revision control, document retention policies, and bulk operations to streamline large-scale document processing. Optional multi-factor authentication and HIPAA compliance make it a secure choice for industries dealing with sensitive information, such as healthcare and finance. ViewCenter integrates with Active Directory for enhanced user authentication and supports Web API connections for further system integrations. It is file type agnostic and can be deployed either as a SaaS solution or on-premise, offering flexibility to different business needs. Despite its strong capabilities, pricing details are not publicly available, requiring businesses to request a quote. Additionally, while the platform provides essential document management features, it lacks extensive third-party integrations.

Pros & Cons

What users like
  • +Easy Document Management – Scanning and indexing documents is simple and efficient.
  • +User-Friendly Setup – Easy to set up and maintain with responsive customer support.
  • +Customization & Feedback – The development team listens to user feedback and makes improvements.
  • +Good Customer Support – Users report a helpful and responsive support team.
  • +Smooth Rollout Process – Implementation is straightforward for many users.
What users flag
  • Complex Installation – Some users find the setup process complicated.
  • Antivirus Conflicts – The software may trigger security alerts from antivirus programs.
  • Occasional Downtime – Some users experience service outages.
  • Bulk Import Challenges – Setting up bulk imports can be tricky.
  • Limited Integration Knowledge – Some users are unsure of additional integration capabilities.

Features

Key features

Highly Configurable Permissions – Set access levels for users.
Revision Control – Manage and track document changes.
Drag and Drop Document Import – Simplifies document uploads.
Web API – Facilitates integrations with other platforms.
Multi-Factor Authentication (Optional) – Enhances security.

Additional features

Personalized Dashboard – Customizable workspace.
Configurable Search Criteria – Helps retrieve documents easily.
Activity Log – Tracks all user interactions.
Document Retention – Ensures compliance with storage policies.
PDF Merge – Combines multiple PDFs into one.
Bulk Operations – Perform actions on multiple files at once.
Work Item (Task) Tracking – Manage tasks related to documents.
HIPAA Compliant – Ensures data security for healthcare users.
.ZIP Export – Allows bulk file downloads.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseDutchRussianKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY

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