Virgil - PMS logo

Virgil - PMS

by Virgil · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorVirgil
Year launched2015
StatusActive
LocationVia F.lli Cervi, 6 - Corsano (Le) Via Giulio e Corrado Venini, 24 - Milano (Mi)
Countries servedGlobal
Languages2
Integrations1+
Free tier
Free trial
Contact salesYES

About Virgil - PMS

Virgil is a property management software from Virgil that supports efficient operations within the real estate sector. It combines features such as tenant management, maintenance tracking, and financial reporting so property managers can effectively oversee multiple properties. This platform offers tools for lease tracking and communication with tenants, simplifying daily tasks. With user-friendly dashboards and reliable reporting capabilities, it allows users to make informed decisions based on real-time data. Key capabilities: tenant management maintenance tracking financial reporting lease tracking communication tools Best for: property managers that need to oversee and manage residential or commercial properties efficiently.

Virgil by Envision is an impressively comprehensive and thoughtfully designed software solution tailored for the hospitality industry, offering an all-in-one platform for the seamless management of hotels, bed and breakfasts, residences, and other accommodation facilities. Positioned as “the most efficient ever” in its category, Virgil aims to address the multifaceted needs of modern hospitality businesses by combining robust technological capabilities with an intuitive user experience. Its cloud-based deployment ensures accessibility across a range of devices — whether via desktop, tablet, or smartphone — making it highly adaptable to the mobile nature of hotel operations. This web-based design is not only convenient but eliminates the need for complex installations, reducing IT overhead and making the system ideal for businesses that prioritize flexibility and real-time access. At the core of Virgil’s functionality is its commitment to simplifying and automating operations that would otherwise consume valuable staff time. The platform includes a powerful CRM that doesn’t just store contact details but builds a comprehensive history for each guest, empowering hotels to personalize interactions and foster customer loyalty over time.

Pros & Cons

What users like
  • +Comprehensive hotel management solution: Covers booking, CRM, marketing automation, and reporting.
  • +Web-based accessibility: No installation required—usable via browser, tablet, or smartphone.
  • +Integrated channel manager: Synchronizes rates and availability across multiple online travel agencies (OTAs).
  • +Direct booking optimization: Converts websites into direct sales channels without commission costs.
  • +Multi-user and multi-structure support: Allows management of multiple accommodation facilities in one platform.
  • +Automated customer engagement: Reserved area for guests, CRM-driven interactions, and WhatsApp integration.
What users flag
  • Industry-specific: Primarily serves hotels, B&Bs, and accommodation providers, limiting broader applicability.
  • Learning curve: Businesses may require training to maximize the platform’s benefits.
  • System dependency: Requires full integration into existing processes for optimal functionality.
  • Customization needs: Properties may need to configure certain features to align with their specific requirements.

Features

Key features

Comprehensive Web-Based Management (PMS)
Virgil is a web application that provides a complete and intuitive management system for hotels and accommodation facilities without requiring any installation. This offers flexibility as it's accessible from any browser, including on tablets and smartphones, and ensures security and backup are handled automatically.
Integrated CRM for Personalized Guest Experience
The software includes a CRM that maintains a detailed history of each customer, allowing for better documentation management and the creation of tailor-made solutions. This deep understanding of guest information helps in building loyalty and providing personalized services.
Advanced Channel Manager with 95+ OTA Synchronization
Virgil's channel manager increases occupancy and eliminates overbookings by synchronizing real-time rates and availability across more than 95 Online Travel Agencies (OTAs). This significantly saves time and maximizes distribution reach for accommodation providers.
Direct Booking Engine with No Commissions
It enables accommodation facilities to turn their own website into a direct sales channel, increasing direct bookings and conversion rates without incurring any commission costs. This is a crucial feature for maximizing revenue and reducing reliance on third-party booking platforms.
Automated Reservation and Guest Data Management
Virgil automatically uploads booking data into the CRM and schedules it, constantly updating information even with customer changes. This automation streamlines the booking process, reduces manual errors, and keeps all records consistent.
Customer Reserved Area & Online Check-in
The software provides a dedicated online area for each customer, allowing them to convert quotes into reservations, add extra services, check in online, and access their documents. This self-service feature enhances the guest experience and reduces administrative burden on staff.

Additional features

Web-based
The management system is accessible via a web browser, requiring no installation.
CRM (Customer Relationship Management)
Keeps track of all customer relationships and creates a history of each user.
Channel Manager
Synchronizes real-time rates and availability across over 95 OTAs to increase occupancy and prevent overbookings.
Booking Engine
Turns the website into a direct sales channel to increase commission-free direct bookings.
Quotes
Allows for building and sending customized solutions to guests quickly via email and WhatsApp.
Reservations
Automatically uploads booking data into the CRM and schedule, updating constantly with changes.
Multi-user and Multi-structure
Enables management of multiple accommodation facilities and allows for work division among staff with personalized access.
Customer Reserved Area
Provides a personalized online portal for guests to manage bookings, add services, check-in online, and access documents.
Statistics
Offers quick access to turnover, best partners, average occupancy, and other indices for defining sales policy.
Marketing Automation
Tools to plan and organize marketing strategies for building customer loyalty and increasing sales.
Alloggiati and Istat Slips
Automates the generation of required guest reports for authorities.
Whatsapp Integration
Allows for direct communication with customers via WhatsApp from the management system, including sending documents.
Simplifies booking management process
The core benefit for both large and small accommodation facilities.
Optimizes working time
Helps users manage their operations more efficiently.
Automatically manages every single booking
Reduces manual effort in handling reservations.
Manages guests' data
Organizes and stores customer information efficiently.
Digitize invoices and estimates
Converts financial documents into digital format.
Export and view data
Allows users to transfer and review information on other devices.
Detailed reports on quotes, invoices and emails
Provides in-depth analysis of financial and communication activities.
Simple and intuitive interface
Designed for ease of use and quick understanding of data.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
2
Interface languages
13
Billing currencies

Interface languages

EnglishItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇮🇳INR🇷🇺RUB

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