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VirtualPBX

by VirtualPBX · Since 1997
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ActiveAvailable globallyCloud
Quick facts
VendorVirtualPBX
Year launched1997
StatusActive
LocationSan Jose, California
Countries servedGlobal
Languages1
Integrations5+
Free tier
Free trial
Contact salesYES

About VirtualPBX

VirtualPBX is a virtual phone system software from VirtualPBX designed to increase productivity without increasing costs. It provides easy-to-use features, 24/7 support, and reliable integrations so businesses can efficiently manage communications. Users can avoid spam calls, present a professional image, and engage effectively through text messaging. VirtualPBX offers various plans to accommodate different needs and provides access to quality case studies to illustrate reliability. The platform is built to support users with dependable customer service and insightful resources. Key capabilities: 24/7 support reliable integrations spam call management professional presentation text messaging Best for: businesses that need a reliable virtual communication solution.

VirtualPBX by VirtualPBX is a comprehensive business phone system that offers a range of features to support call centers, call recording, cloud communication, collaboration, and more. Standout features include call recording, cloud PBX, and unified communications capabilities, making it a versatile solution for businesses of all sizes. The user interface of VirtualPBX is designed with usability in mind, featuring an intuitive layout that allows users to easily navigate the various tools and features. Unique design elements such as customizable dashboards further enhance the user experience, providing a tailored interface that meets the specific needs of each user. One of the core functionalities that set VirtualPBX apart from its competitors is its robust call recording capabilities. Users can easily record and manage calls, ensuring that all conversations are securely stored for future reference. Additionally, the cloud PBX feature enables seamless communication across different devices and locations, fostering collaboration and efficiency within the organization. In terms of performance, VirtualPBX excels in speed, efficiency, and reliability, even when handling large datasets or complex operations.

Pros & Cons

What users like
  • +High-quality customer support available 24/7.
  • +Easy to use across devices (softphone, web phone).
  • +Strong integration options, including CRM and workflow automation.
What users flag
  • Limited non-English language support.
  • May require technical setup for complex integrations.
  • Some users may need more advanced features than offered in base plans.

Features

Key features

Remote work capabilities
Enables professional business communication from anywhere with features like softphone apps and integrations.
Security
Offers browser-based data control and protection with SecureTeam.
Insights and Analytics
Provides in-depth call analytics and reporting for informed decision-making.
Scalability
Plans can be customized for businesses of all sizes.
24/7 Support
Includes human customer support for a reliable experience.

Additional features

Business Phone
Enables professional calling with features like auto attendants, call forwarding, voicemail, and call logs.
Messaging
Offers business texting with an easy-to-use interface and 24/7 support.
Contact Center
Provides tools for managing call centers, including call routing, queueing, and analytics.
AirDial
Replaces outdated POTS lines for reliable elevator and alarm communication.
Webhooks
Integrates with thousands of management tools for added functionality.
Customizable Reports
Allows users to design and control reports for communication insights.
Unlimited Users
Offers unlimited users for call centers, contact centers, and business voice plans.
Mobile and Desktop Apps
Provides softphone apps for working from anywhere on any device.
Holiday Greeting Options
Enables setting custom greetings for holidays.
Always-on Support
Offers 24/7 customer support via chat, call, text, or email.
US-Based Company
VirtualPBX is located in the United States.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
15
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇭🇰HKD🇸🇪SEK🇳🇴NOK🇸🇬SGD🇰🇷KRW🇮🇳INR🇷🇺RUB

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