Visitor logo

Visitor

by Visitor · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorVisitor
Year launched2020
StatusActive
LocationSiefersheimerstr. 46 55597 Wöllstein Germany
Countries servedGlobal
Languages2
Integrations
Free tier
Free trial
Contact sales

About Visitor

Visitor is a web management software from Visitor that provides control over website access. It combines page blocking, access restriction, and availability monitoring so users can manage their website content effectively. The software allows administrators to block specific pages, restrict access to certain user groups, and monitor the availability of website content in real-time. Visitor supports various customization options to tailor access rights for different users or scenarios. Key capabilities: page blocking access restriction availability monitoring user group management real-time notifications Best for: website administrators that need to manage page access and ensure proper content availability.

Visitor, a hotel management software, is designed to simplify various hotel operations through a suite of functionalities such as booking management, front desk operations, website building, reporting, and mobile accessibility. Despite its potential, the software's online presence, notably at <https://www.visitor.de/>, reveals significant gaps in the information provided, making it difficult to offer a thorough assessment. The name "Visitor by Visitor" seems to be a misinterpretation, as the software is simply branded as "Visitor." This review evaluates its strengths and limitations based on the information available, along with pricing details. The user interface of Visitor is one of the most critical yet inadequately addressed aspects of the software. The lack of screenshots, interactive demos, or detailed descriptions on the website leaves potential users without a clear understanding of how intuitive or user-friendly the platform is. In the competitive landscape of hotel management solutions, an accessible and visually appealing interface is essential. Without transparency on its navigation, layout, or unique design elements, Visitor risks alienating potential customers who prioritize usability.

Pros & Cons

What users like
  • +• Comprehensive Features: Visitor offers a wide range of features, including front desk management, channel management, website creation, a mobile app, and reporting tools, aiming to be an all-in-one solution for hospitality businesses.
  • +• Focus on Efficiency and Revenue: The platform emphasizes streamlining operations, increasing occupancy rates, and boosting revenue, which are key concerns for hospitality businesses.
  • +• 24/7 Support: The availability of round-the-clock support in multiple languages is a significant advantage, ensuring users can get help whenever needed.
  • +• User-Friendly Interface (Implied): The text highlights the system's ease of use and modern design, suggesting a user-friendly interface.
  • +• Mobile Accessibility: The mobile app allows for flexible management of the business from anywhere.
  • +• Direct Booking Focus: The emphasis on creating websites to drive direct bookings can help businesses reduce reliance on third-party platforms and their associated commissions.
What users flag
  • • Limited Information on Specific Features: While the text mentions various features, it lacks detailed explanations of their functionalities and limitations.
  • • "Visitor Boost" Ambiguity: The lack of information on the "Visitor Boost" feature makes it difficult to assess its value.
  • • Potential Overwhelm for Small Businesses: The extensive feature set might be overwhelming for very small businesses with basic needs.
  • • Lack of Independent Reviews: The provided text mainly consists of marketing materials and customer testimonials, lacking independent reviews and comparisons with competitors

Features

Key features

• Front Desk System
Visitor offers a Front Desk System that allows users to manage bookings, prices, and availability through a central calendar and enhance the guest experience with automated messaging.
• Channel Manager
Visitor's Channel Manager enables the central marketing of the business across hundreds of channels to attract more guests, avoid double bookings, and update rooms, prices, and availability in real time.
• Own Website
Visitor creates conversion-optimized websites for customers to promote direct bookings without commissions and offer multilingual and multi-currency options to guests from all over the world.

Additional features

• Mobile App
With Visitor's mobile app, users can manage their business from smartphones or tablets and handle important tasks on the go.
• Reports and Statistics
Visitor provides reporting and analysis features that provide insights into the business to optimize processes, minimize administrative effort, and increase revenue.
• 24/7 Support
Visitor offers around-the-clock customer support in five different languages to assist users with questions and problems.
• Visitor Boost
(This feature is only briefly mentioned at the end of the text in the footer, without further details. It appears to be an additional feature whose exact function is not clear from the given text.)

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

EUR 60

Standard

EUR 120

Premium

EUR 160

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishGerman

Billing currencies

🇪🇺EUR

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