Visual EMS logo

Visual EMS

by ESO · Since N/A
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorESO
Year launchedN/A
StatusActive
Location3000 Windy Hill Rd SE, Atlanta, GA 30339
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact salesYES

About Visual EMS

Visual EMS is a visualization and orchestration software from ESO that serves the Everbridge Critical Event Management Platform. It provides features such as an operator console, integrated asset data, threat data, and contextual data from multiple sources so organizations can effectively manage critical events. Visual EMS supports the visualization of how the system works, ensuring operators have access to essential information during emergencies. This allows for informed decision-making and efficient responses to incidents. Key capabilities: operator console integrated asset data threat data contextual data multi-source integration Best for: organizations that need to manage critical events and improve situational awareness.

Visual EMS by ESO is a purpose-built emergency medical services (EMS) platform that centralizes patient care reporting, operational analytics, and workflow automation for ambulance services, fire departments, and hospital-affiliated transport teams. Its primary purpose is to replace paper PCRs with a configurable electronic patient care reporting system (ePCR) while surfacing actionable data for quality improvement, clinical oversight, billing, and regulatory compliance. Key features include customizable ePCR forms, offline mobile capture, CAD/dispatch integration, NEMSIS-compliant exports, and real-time dashboards for performance monitoring. The user interface balances clinical detail with operational clarity. Clinicians use streamlined, tablet- and smartphone-friendly screens to record vitals, treatments, and narrative notes quickly in the field; administrators and medical directors access a web-based console with configurable dashboards, trend charts, and case review workflows. Navigation is role-aware (clinician, supervisor, billing) and form templates reduce clicks for common call types, improving adoption among frontline staff. Functionality is broad and practical: structured ePCR capture, automated data validation, incident mapping, crew and unit tracking, and export tools for billing and state reporting.

Pros & Cons

What users like
  • +Provides real-time data visualization and drill-down capability for fast fault diagnosis:
  • +Allows scalable monitoring from a single tenant to an entire portfolio of buildings simultaneously:
  • +Offers automated, customizable reports that can be emailed in CSV or PDF formats:
  • +Features context-specific alarms with instant notification via email, banner, or push alerts:
  • +Includes shareable, built-in dashboards with rich features for energy and operations viewing:
What users flag
  • Dependency on meter setup for automatic page creation and data logging is a prerequisite:
  • The text does not explicitly mention a mobile app for easier on-the-go management or access:
  • The system's cost and potential installation complexity are not detailed in the provided information:
  • May require initial engineering time for meter configuration and defining specific templates:
  • Collaboration features rely on users having appropriate privilege to view shared dashboards effectively:

Features

Key features

Real-Time Data Visualization and Fault Diagnosis
Provides real-time utility data displays, allowing users to drill down quickly to identify and diagnose faults immediately:
Portfolio-Wide, Granular Monitoring
Enables the viewing of reports, alarms, and energy data across a portfolio of buildings down to individual tenant or meter level in real-time:
Automated, Customizable Reporting
Automatically generates and emails user-specific reports (CSV/PDF) for major buildings or individual meters on a scheduled basis:
Context-Aware Meter Alarming
Users can configure specific, adjustable alarms that provide instant notification for out-of-normal conditions, including context like consumption during off-hours:
Standardized Utility Reporting and Billing Integration
Reports all utility data in a common format, tracks cost and carbon usage, and integrates meter readings into a tenant billing system:
Rich, Collaborative Dashboarding
Offers built-in, shareable dashboards with extensive features like digital gauges, weather forecasts, live data points, and data comparisons for collaboration:

Additional features

Cost and Carbon Tracking
Metering can track energy costs, carbon usage information, and general excess usage costs:
Consumption/Generation Monitoring
The system can monitor utility consumption or generation, such as solar power:
Standardized Utility Format
Allows all utility data to be reported in a common and standardized format:
Tenant Billing Integration
Meter readings can be further utilized in a separate tenant billing system:
Graphical Meter Hierarchy
Displays a graphical tree list of parent/child relationships for all meters in the software:
Meter Information Links
Clicking a meter provides drop-down links to its breakdown report, configuration, and commissioning history:
Automated Meter Display Page
A meter display page is automatically created upon meter setup based on a type template:
Automatic Data Logging
All data points on the meter display page are automatically logged to minimize engineering time:
Flexible Prebuilt Reports
Users can toggle prebuilt reports by day, week, month, year, consumption, demand, or carbon emissions:
Customizable Alarm Configuration
Users can configure specific alarm conditions for meter alerts:
Multiple Alarm Notifications
Alerts are provided via a software banner, alarm emails with URL links, or push notification/email:
Detailed Alarm Conditions
Alarms cover configuration changes, meter online/offline status, min/max values, consumption limits, and outside tolerance levels:
Contextual Alarm Definition
Adjustable alarming conditions allow users to create context-specific alerts, like unusual consumption during off-hours:
Built-in Multi-Purpose Dashboards
Features dashboards for viewing energy, operations, HTML content, and weather data:
Collaborative Dashboard Sharing
Dashboard page URLs can be shared with other users who have the appropriate privilege:
Rich Dashboard Elements
Supports features like data progress bars, digital gauges, weather forecasts, alarm lists, live data points, and data comparisons:

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
11
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanJapaneseChineseRussianArabicPortugueseItalianDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇸🇬SGD🇭🇰HKD🇳🇴NOK🇰🇷KRW🇮🇳INR🇲🇽MXN🇷🇺RUB

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