About Vocera Collaboration Suite
A clinical communication and workflow platform that provides real-time situational awareness, secure messaging, and voice communication for healthcare teams.
Vocera Collaboration Suite, now part of the Stryker portfolio, is a specialized clinical communication and workflow platform designed to improve situational awareness and care team coordination in healthcare environments. By integrating voice, secure text messaging, and alarm management into a single mobile-first solution, it helps reduce response delays and streamline clinical workflows. The platform is built to handle complex hospital environments, offering features like role-based calling, automated message forwarding, and EHR integration to ensure that the right information reaches the right clinician at the right time. It supports both shared-device and BYOD models, providing flexibility for diverse hospital staff. While the suite is highly capable, its implementation typically requires professional services for workflow analysis and integration design, reflecting its enterprise-grade nature. Support is robust, with Stryker providing technical documentation, training through Vocera University, and dedicated support channels for healthcare organizations.
Pros & Cons
- Facilitates real-time communication and situational awareness across diverse care teams.
- Integrates deeply with EHR systems and clinical alarm middleware to provide actionable patient data.
- Supports secure, HIPAA-compliant messaging for sensitive patient information.
- Offers flexible deployment models including shared devices and BYOD.
- Provides comprehensive professional services for workflow optimization and system implementation.
- Implementation requires significant workflow analysis and professional services engagement.
- Steep learning curve for staff due to the breadth of clinical workflow integrations.
- Pricing is not publicly disclosed and requires a custom quote based on facility needs.
Features
Key features
Provides actionable patient data to inform clinical decisions and improve care team coordination.
Enables encrypted text communication between care team members inside and outside the facility.
Prioritizes and routes clinical alarm notifications based on intelligent workflow engines.
Supports hands-free calling by name, group, or role across mobile devices and wearables.
Maintains logs of communication for compliance and workflow analysis.
Additional features
Automatically routes messages to covering team members when primary recipients are unavailable.
Highlights missed calls and provides conversation history for follow-up.
Manages enterprise-wide user authentication and access control.
Compatible with both shared hospital devices and personal mobile devices.
Correlates patient identity with communication to ensure context-aware messaging.
Allows for rapid communication to large groups or specific roles.
Supports visual communication between care team members.
Enables instant voice connectivity across the care team.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Vocera Collaboration Suite
A clinical communication and workflow platform that provides real-time situational awareness, secure messaging, and voice communication for healthcare teams.
Vocera Collaboration Suite Details
Vocera Collaboration Suite's In-App Market Place
Does Vocera Collaboration Suite have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
6
Mini Apps
1. Vocera Secure Texting: Enhance secure messaging capabilities within the Vocera Collaboration Suite
allowing healthcare professionals to communicate sensitive information with confidence.
2. Vocera Care Experience: Improve patient engagement and satisfaction by enabling real-time communication between patients and care teams through the Vocera Collaboration Suite.
3. Vocera Alarm Management: Streamline alarm notifications and escalation processes by integrating alarm management features with the Vocera Collaboration Suite
ensuring timely response to critical alerts.
4. Vocera Analytics: Gain valuable insights into communication patterns and workflow efficiency within healthcare organizations using data analysis tools integrated with the Vocera Collaboration Suite.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- Facilitates real-time communication and situational awareness across diverse care teams.
- Integrates deeply with EHR systems and clinical alarm middleware to provide actionable patient data.
- Supports secure, HIPAA-compliant messaging for sensitive patient information.
- Offers flexible deployment models including shared devices and BYOD.
- Provides comprehensive professional services for workflow optimization and system implementation.
- Implementation requires significant workflow analysis and professional services engagement.
- Steep learning curve for staff due to the breadth of clinical workflow integrations.
- Pricing is not publicly disclosed and requires a custom quote based on facility needs.
Vocera Collaboration Suite's Support Options
Email Address
vcsupport@stryker.comContact
1-877-985-6224Community Forums
https://www.vocera.com/support-communityVocera Collaboration Suite's Alternatives
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