About Voice Solution
Voice Solution is a communication software from SmartPing that supports voice and telephony needs. It provides call management, voicemail integration, and conferencing features so users can efficiently manage their communication processes. This platform is designed to facilitate clear and reliable voice communication across various devices and networks. Key capabilities: call routing voicemail transcription conference calling integration with CRM systems real-time analytics Best for: businesses that need a reliable solution for managing voice communications.
Voice Solution Details
Vendor
SmartPing
Year Launched
2015
Location
Registered Office: First Floor, Unit F-49, Sector-47, Spaze Boulevard, Gurugram, Haryana 122018
Deployment
cloud, on premise, windows
Training Options
documentation, videos, live online, in person
Countries Served
India
Languages
English, Hindi
Users
Pan India Customers looking to leverage Voice solutions to drive better customer engagement at scale.
Industries Served
BFSI, E-Commerce, Government, Logistics, Real Estate, Healthcare, Ed-tech, Startups, Entertainment
Tags
Auto Dialer, Business Phone Systems, Call Center, Call Tracking, Call Recording, Cloud Communication Platform, Cloud PBX, Cloud Management, IVR, Telephony, Predictive Dialer
Voice Solution's In-App Market Place
Does Voice Solution have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
INR (₹)
Pros & Cons
- Efficiently manages inbound and outbound calls for businesses
- Provides call tracking and recording for monitoring and analysis
- Cloud-based platform allows for seamless communication and scalability
- Interactive Voice Response system enhances customer experience
- Predictive dialer feature improves call efficiency and agent productivity
- Limited integration options with other software systems
- Steep learning curve for customization and setup
- Inconsistent call quality and dropped calls reported by users
- Lack of advanced reporting features for data analysis
- Poor customer support and slow response times for technical issues
Voice Solution's Support Options
Email Address
hello@smartping.aiContact
1800 911 1111