About Voicesense
Voicesense is a predictive analytics software from Voicesense Ltd. that aims to find people's true behavior. It provides solutions for Business, Health & HR, and analyzes each call, captures the music behind the words, and predicts future personal behaviors so organizations can make smarter business decisions.
Voicesense is a predictive analytics platform that specializes in acoustic voice analysis to forecast human behavior. By extracting over 200 non-content speech parameters—such as intonation, rhythm, and pace—the software provides insights into personality, sentiment, and behavioral tendencies. This technology is designed to be language-independent, making it applicable across diverse global markets. Voicesense serves businesses, healthcare providers, and HR departments by offering solutions for risk management, sales conversion, customer churn prediction, and employee wellness monitoring. The platform integrates with existing enterprise systems via API, allowing for automated, real-time analysis of voice interactions. While the company offers tiered plans, pricing is customized based on organizational needs and volume, with a focus on report-based billing. Support is provided through direct contact, and the platform emphasizes a scientific, research-backed approach to behavioral prediction.
Pros & Cons
- +Provides accurate predictive analytics based on vocal cues
- +Helps improve customer satisfaction by analyzing tone and emotions
- +Enhances sales performance by identifying potential customer objections
- +Offers personalized insights for better decision-making
- +Increases efficiency by automating data analysis and interpretation
- −Limited integration options with other software
- −Steep learning curve for users with no background in predictive analytics
- −High cost upfront for small businesses
- −Lack of robust customer support system
- −Limited customization options for specific business needs
Features
Key features
- Acoustic Voice Analysis
- Assesses over 200 non-content speech parameters per second to extract behavioral tendencies.
- Predictive Behavioral Modeling
- Leverages machine learning to forecast future behavior patterns based on vocal cues.
- Real-Time Sentiment Tracking
- Provides immediate insights into communication sentiment and emotional states during interactions.
- Language Independent Analysis
- Evaluates acoustic features rather than contextual content, allowing for cross-cultural and multi-language application.
- Automated Interaction Profiling
- Generates unique behavioral profiles from voice data to support risk management and sales enablement.
Additional features
- Risk Assessment
- Determines risk levels remotely for credit requests and financial applications.
- Fraud Detection
- Identifies behavioral anomalies to assist in classification and fraud prevention.
- Customer Churn Prediction
- Detects early signs of dissatisfaction to enable proactive retention strategies.
- Sales Performance Matching
- Matches sales agents to customer profiles based on behavioral tendencies to improve conversion.
- Wellness Monitoring
- Tracks stress, burnout, and energy levels for employee and patient well-being programs.
- Debt Collection Optimization
- Increases collection efficiency by identifying optimal agent-customer interaction fits.
- API Integration
- Connects with existing CRM and data systems to provide automated predictive insights.
- Remote Interaction Analysis
- Processes live stream or pre-recorded audio files from any voice platform.
Pricing
Monthly plans
Developer
per usageContact sales
- 100 Impressions
- 1 Profiling & Behavior Product
Professional
per usageContact sales
- 1,000 Impressions
- 2 Profiling & Behavior Products
Countries & Languages
Interface languages
Billing currencies
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About Voicesense
Voicesense is a predictive analytics software from Voicesense Ltd. that aims to find people's true behavior. It provides solutions for Business, Health & HR, and analyzes each call, captures the music behind the words, and predicts future personal behaviors so organizations can make smarter business decisions.
Voicesense Details
Voicesense's In-App Market Place
Does Voicesense have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Developer
per usageContact sales
- 100 Impressions
- 1 Profiling & Behavior Product
Professional
per usageContact sales
- 1,000 Impressions
- 2 Profiling & Behavior Products
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr)
Pros & Cons
- Provides accurate predictive analytics based on vocal cues
- Helps improve customer satisfaction by analyzing tone and emotions
- Enhances sales performance by identifying potential customer objections
- Offers personalized insights for better decision-making
- Increases efficiency by automating data analysis and interpretation
- Limited integration options with other software
- Steep learning curve for users with no background in predictive analytics
- High cost upfront for small businesses
- Lack of robust customer support system
- Limited customization options for specific business needs
Voicesense's Support Options
Email Address
sales@voicesense.comDocumentation
https://www.voicesense.com/resources#whitePapersVoicesense's Alternatives
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Xineoh Predictive Analytics Platform is a predictive analytics software from Xineoh that supports data-driven decision-making.…