VoIP Voice Logger logo

VoIP Voice Logger

by Aegis Informatics · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorAegis Informatics
Year launched2008
StatusActive
Location205 - 207 Second Floor, Building No. A-9, Sector 59 Noida, Uttar Pradesh 201301
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About VoIP Voice Logger

VoIP Voice Logger is a voice logging software from Aegis Informatics that provides phone call recording solutions. It includes Aegis Voice Logging Solutions, Aegis GSM Voice Terminal, and project management capabilities so organizations can maintain accurate records of telephonic communications. This software is designed to meet the recording and compliance needs of various sectors. It supports recording calls for IP-PBX systems and GSM terminals. Key capabilities: call recording real-time monitoring playback functionality secure data storage user-friendly interface Best for: businesses and organizations that need to record and manage telephone communications for compliance and quality assurance.

VoIP Voice Logger by Aegis Informatics is a comprehensive Call Recording and monitoring solution designed for businesses seeking to improve communication efficiency, enhance compliance, and gain valuable insights from their call data. The software caters primarily to enterprises in industries such as customer service, telecom, and sales, offering a wide range of features for call recording, analysis, and reporting. Its standout capabilities include automatic call logging, multi-channel support, and real-time call tracking, making it an indispensable tool for organizations requiring meticulous call management. The user interface of VoIP Voice Logger is clean and straightforward, designed to cater to both technical and non-technical users. The dashboard is neatly organized, providing users with access to essential features such as live call monitoring, recording management, and analytics with minimal effort. Navigation is intuitive, with clearly labeled tabs and dropdown menus that ensure smooth usability. The software includes a search and filter function that makes it easy to locate specific call logs or recordings quickly, saving users valuable time.

Pros & Cons

What users like
  • +Aegis VoIP Call Recording Software boasts a user-friendly browser-based interface, making it accessible for users with varying technical backgrounds. This eliminates the need for complex software installations or configurations.
  • +The software automatically records all incoming and outgoing calls routed through your VoIP lines, ensuring you capture all communication activity.
  • +The software supports various VoIP recording methods, including active, passive, and SIP trunk recording, allowing you to choose the approach that best suits your needs.
  • +With unlimited access to recordings, multiple managers can review call data simultaneously without incurring additional fees. This facilitates collaboration and improves call monitoring efficiency.
  • +Aegis enables real-time call monitoring, allowing you to listen in on live conversations as they happen. This can be beneficial for quality control or training purposes.
What users flag
  • The website does not explicitly mention pricing information. You might need to contact the vendor directly for a quote.
  • As the software deals with potentially sensitive call data, it's crucial to ensure robust security measures are in place to protect against unauthorized access or data breaches.
  • Integrating Aegis with your existing CRM or telephony systems might require some technical expertise or additional configuration.

Features

Key features

Easy to use browser-based interface
This means you can access and manage the system through any web browser, making it convenient to use from any location.
Records all incoming and outgoing calls
The software captures all calls made and received through your VoIP system, providing a comprehensive record of all communications.
Audio Compression to Multiple Formats (GSM/MP3/PCM)
This feature allows you to compress audio files to save storage space and bandwidth. You can choose from different formats like GSM, MP3, or PCM to suit your needs.
Real-time Call Monitoring
You can monitor live calls in real-time, allowing you to listen in on conversations as they happen.
Advanced Search Options
The software offers powerful search capabilities, enabling you to quickly find specific calls based on various criteria such as date, time, caller ID, called ID, keywords, and more.

Additional features

Automatically records incoming/outgoing calls routed from VoIP lines
The system automatically records all calls made and received through your VoIP lines, ensuring that no calls are missed.
User-friendly browser-based interface
As mentioned earlier, the interface is designed to be easy to navigate and use, making it accessible to users with varying levels of technical expertise.
Multi-login facility with administrative rights
Multiple users can access the system simultaneously, with different levels of access based on their roles and responsibilities.
Advanced search with extensive options
The software provides a wide range of search filters to help you quickly find the information you need.
Audio compression to multiple formats (GSM/MP3/PCM)
This feature offers flexibility in compressing audio files to different formats for efficient storage and transmission.
Records complete call information (caller ID, called ID, date, time, duration)
The system captures detailed information about each call, including caller ID, called ID, date, time, and duration.
Real-time call monitoring
Allows you to listen to live calls as they happen.
Client popups for incoming/outgoing calls
Provides visual alerts for incoming and outgoing calls, keeping you informed of all communication activity.
Audio player for call analysis with AGC and DTMF muting
The integrated audio player allows you to easily listen to recorded calls, with features like automatic gain control (AGC) and dual-tone multi-frequency (DTMF) muting for enhanced call analysis.
Data backup, restore and export
You can easily back up call recordings to prevent data loss and restore them if needed. You can also export call data in various formats for further analysis or reporting.
Multiple product connectivity to a single PC
The system can be connected to multiple VoIP devices or systems, allowing you to manage all your calls from a single interface.
Customize call tags and add comments
You can assign custom tags to calls for easy categorization and add comments to specific calls for further reference.
Phonebook for quick identification
The system includes a phonebook feature that allows you to store contact information for easy access and quick identification of callers.
Powerful search and reporting
The software provides robust search and reporting capabilities, allowing you to generate reports based on various criteria and export them to Excel for further analysis.
System alerts to avoid recording interruption
The system provides alerts to notify you of any potential recording interruptions, allowing you to take corrective action promptly.
Compatible with Aegis centralized management software (CMS)
The software can be integrated with Aegis's centralized management software for enhanced management and control.
Export to excel for daily, weekly or monthly reports
You can easily export call data to Excel for creating detailed reports on call activity, including daily, weekly, or monthly summaries.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL

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