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Voxco IVR

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Software Status:Active

About Voxco IVR

Voxco IVR by Voxco is an Interactive Voice Response solution designed primarily for survey research, customer feedback collection, and automated outbound or inbound call campaigns.

Voxco IVR Details

Vendor
Voxco
Year Launched
1976
Location
1440 Ste. Catherine St. West, Suite 900, Montreal, Quebec H3G 1R8, CA
Deployment
cloud, on premise, windows, linux, android, web browser
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, French
Users
Administrator, Researcher, Survey Designer, Interviewer
Industries Served
Healthcare, Education, Finance, Retail, Government, Market Research
Tags
IVR, Voxco

Voxco IVR's In-App Market Place

Does Voxco IVR have an in-app market place?

No

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), CHF (CHF), MXN (Mex$), SGD (S$), HKD (HK$), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr), ZAR (R), AED (د.إ), SAR (﷼), KRW (₩), BRL (R$)

Pros & Cons

  • It handles everything from phone calls to web surveys in one spot so you don't jump between apps.
  • The AI for open-ended comments saves you from the nightmare of manual coding through thousands of text responses.
  • You get peace of mind knowing they actually meet heavy-duty security standards like HIPAA and GDPR.
  • The flexibility to host on your own servers is a lifesaver for companies with strict data privacy rules.
  • Having access to real human experts with decades of research experience makes a huge difference when things get messy.
  • The sheer number of high-end features might be overkill and a bit intimidating for a small, simple project.
  • Because it’s a pro-grade platform with a massive toolkit, the price tag is likely out of reach for freelancers.
  • Managing a multi-channel setup usually comes with a learning curve that takes time for a new team to master.
  • You might find yourself paying for complex phone and dialer features even if you only need the online tools.
  • The platform’s heavy focus on legacy methods like CATI might feel clunky to those used to modern, "lite" startups.

Voxco IVR's Support Options

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