About VoxGen
VoxGen is a conversational AI software from Waterfield Tech that supports customer use solutions. It combines natural language processing, machine learning, and voice recognition to help businesses improve engagement with their customers.
VoxGen Details
Vendor
VoxGen
Year Launched
2000
Location
110 S Hartford Ave, Ste 2502 Tulsa, OK 74120
Deployment
cloud, on premise, windows
Training Options
documentation, videos, live online, in person, demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish
Users
Administrators, Call center agents, Customers
Industries Served
Healthcare, Education, Finance, Retail, Telecommunications, Hospitality
Tags
Conversational AI, IVR Design, Voice Automation, Customer Experience (CX), Contact Center Solutions, Call Routing, AI Chatbots, VoxGen, Voice AI, Customer Engagement Platform
VoxGen's In-App Market Place
Does VoxGen have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr)
Pros & Cons
- Advanced natural language understanding for improved call routing and customer experience
- Customizable voice and touch-tone recognition for personalized interactions
- Support for multiple languages and accents for global customer reach
- Scalability to accommodate growing call volumes and business needs
- More of a service + solution provider than a standalone SaaS tool
- Likely requires consultation and customization
- Not ideal for small businesses needing simple IVR tools
- Limited public pricing transparency
VoxGen's Support Options
Email Address
support@waterfield.comContact
800-324-0936.