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Voxie

by Voxie · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorVoxie
Year launched2018
StatusActive
Location2870 Peachtree Rd NW #915-8954 Atlanta, GA 30305
Countries servedGlobal
Languages10
Integrations9+
Free tierN/A
Free trialN/A
Contact salesYES

About Voxie

Voxie is an SMS marketing platform from Voxie designed specifically for franchise businesses. It provides optional approval workflows, brand-specific text templates, and user-specific subscriber list and data access so franchise brands can maintain consistency and compliance in their messaging. This unique solution addresses the challenges of disjointed SMS management that often leads to inconsistent customer communications across franchise locations. Voxie helps brands drive significant revenue growth through effective text marketing strategies tailored for their specific needs. Key capabilities: optional approval workflows brand-specific text templates user-specific subscriber list access brand consistency compliance management Best for: retail, service, and restaurant franchise brands that need effective communication and engagement with customers.

Voxie by Voxie is a cloud-based SMS marketing software that specializes in helping businesses create and automate personalized, two-way text message campaigns at scale. Designed with marketing teams, franchise owners, and CRM managers in mind, Voxie combines conversational AI and customer segmentation to enable more intelligent and engaging outreach. The platform’s core focus is on turning one-way mass texting into meaningful, interactive conversations that drive higher engagement, better customer retention, and increased revenue. Key features include automated SMS campaigns, segmentation and targeting tools, AI-driven customer conversations, contact list management, and robust analytics. Voxie is particularly well-suited for businesses that operate across multiple locations or brands, such as franchises or enterprises with regional marketing needs. The user interface of Voxie is clean, modern, and intentionally structured for ease of use. Users are greeted with a straightforward dashboard that displays performance metrics, ongoing campaigns, and actionable insights in real time. Navigating between campaign creation, contact segmentation, and analytics is seamless, thanks to the platform’s intuitive menu design and logical workflow.

Pros & Cons

Pros
  • Scalability and Flexibility: Designed to handle franchises ranging from dozens to thousands of locations.
  • Compliance Management: Centralizes opt-in/opt-out management at the corporate level to ensure compliance.
  • Brand Consistency & Local Touch: Allows corporate messaging to be sent from local franchise numbers, combining brand control with personalized local connection.
  • Performance Visibility: Provides valuable analytics and insights into campaign performance across the entire network and at individual locations.
  • Strategic Expertise: Mentions providing access to a team of strategic SMS experts.
Cons
  • Results are Claims: The specific, high-percentage results cited are marketing claims and may not be universally achievable for all users.
  • Pricing Not Detailed: While a pricing page exists, the specific cost structure is not outlined in the provided text.
  • Industry Specificity: Primarily tailored for franchises, which might limit its suitability for other types of businesses.
  • Focus Area: The text heavily emphasizes SMS marketing; the depth of other potential "streamlining operations" features is not detailed.
  • Expertise as a Potential .

Features

Key features

Automated & Personalized SMS Marketing

Facilitates sending hyper-personalized text messages, including automated lead nurturing and dynamic customer lifecycle journeys.

Franchise-Specific Campaign Management

Enables the deployment of SMS campaigns at national, regional, and individual store levels with flexibility for varying franchise sizes.

Centralized Compliance & Local Personalization

Allows corporate to manage opt-ins/outs centrally for compliance while empowering local stores to message customers using local numbers.

Performance Visibility

Provides insights into campaign performance at both national and local franchise levels through grouping and analytics.

Automated Growth & Retention

Features tools to automate rewards member growth, increase order frequency, and run retention and winback campaigns.

Additional features

SMS Platform Built for Franchise

Core function is providing an SMS marketing solution tailored for the franchise model.

Boost Revenue

A stated goal achieved through effective messaging.

Streamline Operations

A stated goal achieved through simplified messaging strategies.

Deploy Network-Wide Messaging

Allows corporate to roll out messaging strategies across all locations.

Automated Lead Nurturing

Automatically guides potential customers through a messaging sequence.

Hyper Personalized SMS Marketing

Sends highly relevant messages tailored to individual customers.

Automate Rewards Member Growth

Tools to help increase the number of rewards program members.

Automate Order Frequency

Encourages customers to order more often through messaging.

Dynamic Customer Lifecycle Journeys

Creates automated messaging paths based on customer behavior and stage.

Retention Campaigns

Messages designed to keep existing customers engaged.

Winback Campaigns

Messages aimed at re-engaging lapsed customers.

National Campaigns

Run SMS campaigns covering all franchise locations.

Regional Campaigns

Run SMS campaigns targeting specific geographic regions of franchises.

Store Level Campaigns

Allows individual franchise locations to run their own local campaigns.

Flexibility to Fit Your Franchise

Adaptable platform for different sizes of franchise networks (30 to 3,000+ locations).

Local Franchise Phone Numbers

Sends corporate-deployed texts using local numbers for a personal touch.

Manage Opt-ins/Opt-outs at Corporate Level

Centralized control over customer consent for compliance.

Franchisee Direct Connection

Allows local franchisees to communicate directly with their local customers.

Gain Visibility (National & Local)

Access performance data across the entire network or drill down to specific locations.

Grouping

Organizes locations for streamlined data access and management.

Franchisee Analytics

Provides analytics specific to each franchisee's location.

Opt-in Flow Management

Tools to manage the process of gaining customer consent for messaging.

Campaign Performance Insights

Analytics on how campaigns are performing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL

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