About Voxloud
Voxloud is a cloud communication platform from Voxloud [designed for businesses to manage their phone services]. It provides features such as virtual phone numbers, call management, and team collaboration tools so companies can improve communication efficiency. This platform allows users to make and receive calls from anywhere, improving remote work capabilities. It also integrates with existing CRM systems for better client interactions. Key capabilities: virtual phone numbers call management team collaboration tools CRM integration analytics and reporting Best for: businesses of all sizes that need reliable communication solutions.
Voxloud presents itself as a modern, cloud-based phone system tailored for small and medium-sized enterprises (SMEs), aiming to streamline communication and boost productivity. It distinguishes itself through the integration of AI, offering features like an AI assistant to automate tasks and improve call management. The platform's core functionality revolves around providing a flexible and scalable cloud PBX solution, complete with dynamic call routing, CRM integrations, and multi-device accessibility. This allows businesses to manage all their communication needs from a single platform, regardless of employee location. Voxloud emphasizes ease of use, claiming a rapid 59-second setup, which is a significant draw for businesses without dedicated IT resources. The user interface is designed to be intuitive, with a clear dashboard and straightforward navigation. Adding users, configuring call routing, and accessing reports are all designed to be simple and quick processes. A key strength of Voxloud lies in its rich feature set. Dynamic call routing, or IVR, enables businesses to efficiently direct incoming calls, improving customer experience and ensuring calls reach the right person promptly.
Pros & Cons
- +Extremely user-friendly interface with simple configuration and management.
- +Fast and efficient user onboarding process.
- +Seamless multi-device support, enabling constant availability on both PC and smartphone.
- +Comprehensive call management features, including menu and virtual reception functionalities.
- +Dynamic software backed by excellent customer service and technical support.
- −Intrusive push notifications for session expiration in the smartphone app.
- −Lack of automated holiday scheduling, requiring manual adjustments.
- −Absence of a visual dashboard for monitoring key usage indicators.
- −Limited advanced customization options for more complex enterprise needs.
- −Minor subjective inconveniences that some users may experience during daily operations.
Features
Key features
- 1. Cloud-Based Phone System
- Operates entirely in the cloud, eliminating hardware requirements.
- 2. AI Assistant
- Provides call transcriptions, sentiment analysis, and automated summaries.
- 3. IVR (Interactive Voice Response)
- Multi-level IVR system for smart call routing.
- 4. Mobile & Desktop Apps
- Available on smartphones, tablets, and computers.
- 5. Dynamic Call Routing
- Routes calls based on business rules and customer needs.
- 6. CRM Integrations
- Seamless integration with tools like Salesforce, HubSpot, and Zoho CRM.
- 7. Scalability
- Easily add or remove users and modify system settings.
- 8. All Features
Additional features
- 1. Call Forwarding & Routing
- 2. Virtual Receptionist
- 3. Voicemail to Email
- 4. Call Recording
- 5. Video & Audio Conferencing
- 6. Mobile & Desktop Applications
- 7. Call Analytics & Reporting
- 8. Hold Music & Custom Greetings
- 9. Number Portability (Keep existing landline numbers for free)
- 10. Multi-Device Support
Pricing
Monthly plans
Digital
GBP 31
Phone
GBP 33
All Inclusive
GBP 35
Countries & Languages
Interface languages
Billing currencies
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About Voxloud
Voxloud is a cloud communication platform from Voxloud [designed for businesses to manage their phone services]. It provides features such as virtual phone numbers, call management, and team collaboration tools so companies can improve communication efficiency. This platform allows users to make and receive calls from anywhere, improving remote work capabilities. It also integrates with existing CRM systems for better client interactions. Key capabilities: virtual phone numbers call management team collaboration tools CRM integration analytics and reporting Best for: businesses of all sizes that need reliable communication solutions.
Voxloud Details
Voxloud's In-App Market Place
Does Voxloud have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Digital
GBP 31
Phone
GBP 33
All Inclusive
GBP 35
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Extremely user-friendly interface with simple configuration and management.
- Fast and efficient user onboarding process.
- Seamless multi-device support, enabling constant availability on both PC and smartphone.
- Comprehensive call management features, including menu and virtual reception functionalities.
- Dynamic software backed by excellent customer service and technical support.
- Intrusive push notifications for session expiration in the smartphone app.
- Lack of automated holiday scheduling, requiring manual adjustments.
- Absence of a visual dashboard for monitoring key usage indicators.
- Limited advanced customization options for more complex enterprise needs.
- Minor subjective inconveniences that some users may experience during daily operations.
Voxloud's Support Options
Voxloud's Alternatives
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VUC
VUC is a VoIP software from Virtual Landlines that provides communication solutions for businesses. It…
VirtulVR
VirtulVR is a virtual communication software/platform from VirtulVR that provides a comprehensive phone system solution.…
