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Software Status:Active

About Voyado

Voyado is an all-in-one CRM, Loyalty, CDP, and marketing software platform from Voyado designed for retail and e-commerce. It combines customer data management, email and SMS marketing, and omnichannel engagement so businesses can create customized experiences for every shopper. With features like loyalty management and retail marketing automation, Voyado supports both in-store and online engagement efforts. This platform is tailored to help retailers and e-commerce businesses effectively manage customer relationships and improve marketing strategies. Key capabilities: customer data management email and SMS marketing omnichannel engagement loyalty management retail marketing automation Best for: retailers and e-commerce businesses that need to improve customer engagement across multiple channels.

Voyado Details

Vendor
Voyado
Year Launched
2005
Location
London Chancery House, 53 – 64 Chancery Lane London WC2A 1QS United Kingdom
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, German, French, Italian, Dutch, Norwegian, Finnish, Danish, Swedish, Japanese, Chinese
Users
Customer Experience Managers, Marketing Managers, E-commerce Managers, Loyalty Program Coordinators, Data Analysts, Digital Campaign Strategists
Industries Served
Fashion, Electronics, Cosmetics and Beauty, Furniture
Tags
Customer Loyalty, Personalization, Omnichannel Marketing, E-commerce Optimization, AI-driven Marketing, Customer Data Platform, Retail Technology, Behavioral Tracking

Voyado's In-App Market Place

Does Voyado have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), SEK (kr), NOK (kr), DKK (kr), CAD ($), AUD ($), JPY (¥)

Pros & Cons

  • Simplifies email communication and marketing processes
  • Easy customer segmentation and targeting
  • Intuitive interface and user-friendly CRM tools
  • Efficient automated flows based on customer behavior
  • Strong support for loyalty program management
  • Helpful team support and implementation assistance
  • Valuable insights from segmentation
  • Not a complete CRM platform for all needs
  • Modifying automated flows may result in data loss
  • Reports system can be overwhelming
  • Some seamlessness improvements still needed in workflows

Voyado's Support Options

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