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vScreen

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Software Status:Active

About vScreen

VScreen is a video streaming platform from vScreen Inc. that provides solutions for live streaming and on-demand video content. It includes features such as customizable video players, analytics tracking, and multi-platform support so users can efficiently broadcast content to audiences across various devices. The platform allows organizations to monetize their video content through subscriptions and advertisements, offering flexibility in how they choose to engage with viewers. Additionally, vScreen supports high-definition video quality and interactive features such as chat and polls to improve viewer participation. Key capabilities: customizable video players analytics tracking multi-platform support monetization options interactive features Best for: businesses and content creators that need reliable video streaming solutions.

vScreen Details

Vendor
vScreen Inc.
Year Launched
Location
Headquarters: 123 Main Street, New York City, NY 10001
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese.
Users
Customer Success Managers, Sales Representatives, Marketing Specialists, Customer Support Agents, Business Development Executives, Account Managers
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing, Hospitality, Government, Nonprofit
Tags
Customer Success, vScreen Inc., video recording, screen sharing, customer support, collaboration, remote work, software platform

vScreen's In-App Market Place

Does vScreen have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

6

Mini Apps

Live Chat: Provides real-time chat support for customers to easily communicate with customer service representatives.

Screen Recording: Allows users to record their screen activity and create video tutorials or demos.

Survey Builder: Enables users to create and send customizable surveys to collect feedback from customers.

Knowledge Base: Provides a platform for users to create and manage a database of helpful articles and resources for customers.

Click-to-Call: Allows customers to connect with support agents with just a click of a button

improving communication and efficiency.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

  • Provides a personalized and interactive customer onboarding experience
  • Allows for seamless communication between customers and support teams
  • Easily integrates with existing CRM systems for efficient tracking and management of customer interactions
  • Offers real-time analytics and reporting to monitor customer success metrics
  • Enhances overall customer satisfaction and loyalty through customized digital engagement opportunities
  • Limited customization options for user interface
  • Steep learning curve for new users
  • Limited integrations with other software systems
  • Occasional technical glitches or bugs
  • Limited customer support options
  • Pricing may be too high for some businesses

vScreen's Support Options

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