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Vtiger CRM

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Software Status:Active

About Vtiger CRM

Vtiger CRM is a customer relationship management software from Vtiger that assists businesses in managing customer interactions and sales processes. It combines contact management, sales automation, and reporting tools so users can effectively track and analyze customer data. Vtiger CRM supports lead generation, email marketing, and task management features to help teams improve communication and productivity. Additionally, it offers integrations with various third-party applications for improved functionality. Organizations can utilize Vtiger CRM to simplify their sales processes and maintain strong customer relationships. Key capabilities: contact management sales automation reporting tools email marketing task management Best for: small to medium-sized businesses that need to manage customer relationships and sales workflows efficiently.

Vtiger CRM Details

Vendor
Vtiger
Year Launched
2004
Location
No. 18, 20th Main 2nd Block, Rajajinagar, Bengaluru 560 010, IN
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Turkish, Swedish, Danish, Finnish, Norwegian, Polish
Users
Startups, SMBs, Enterprises
Industries Served
IT & Technology, Business Services, Manufacturing, BFSI, Real Estate, Pharma
Tags
Complaint Management, CRM, Customer Service, Insurance CRM, Lead Capture, Lead Management, Online CRM, Sales Enablement, Sales Force Automation, Sales Tracking, Small Business CRM, Predictive Lead Scoring.

Vtiger CRM's In-App Market Place

Does Vtiger CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • Customizable & Adaptable: Highly adaptable and customizable to fit specific business needs and workflows.
  • Easy to Use: Generally considered easy to use, especially for core CRM functions.
  • Good Customer Support: Praised for responsive and helpful customer support, including live chat.
  • Feature-Rich: Offers a wide range of features, especially considering the price point.
  • Good Value for Money: Considered affordable and offers good value for the features provided, especially for small businesses.
  • Integration Capabilities: Offers integrations with web forms, chat, and document storage.
  • Comprehensive Customer Information Management: Helps users stay organized and improve customer satisfaction through effective customer data management.
  • Search Issues: Finding organizations with short names can be difficult.
  • Project Management Clunky: Project management module is not as user-friendly as other features.
  • Reporting Limitations: Some desire more sophisticated data trend reporting.
  • Outlook Integration Issues: Outlook integration may not function properly for all users.
  • Occasional Calculation Bugs: Reports of bugs in calculations, such as deal totals not matching forecast summaries.

Vtiger CRM's Support Options

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