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Software Status:Active

About Walkabout

Walkabout is a navigation software from Walkabout Software that assists users in finding their way in complex environments. It provides features such as real-time location tracking, interactive maps, and route planning so users can navigate efficiently. This software is particularly useful in large facilities like universities, malls, or corporate offices where layouts can be confusing. Walkabout also supports customizable navigation paths and location-based alerts, making it easy for users to receive timely information as they move through an area. Key capabilities: real-time location tracking interactive maps route planning customizable navigation paths location-based alerts Best for: facility managers and event organizers that need to facilitate navigation in large spaces.

Walkabout Details

Vendor
Walkabout Software
Year Launched
2003
Location
CINCINNATI, Ohio 45204, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian
Users
Business Owners, Appliance Repair Technicians, Dispatchers, Customer Service Representatives (CSRs), Inventory Managers, Office Administrators, Service Managers
Industries Served
Appliance Repair, Warranty Service Providers, Home Service Contractors, Manufacturer Service Partners
Tags
Scheduling, Walkabout

Walkabout's In-App Market Place

Does Walkabout have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Designed specifically for the appliance service industry by industry professionals.
  • Live interactive map enables efficient technician dispatch and real-time scheduling.
  • Mobile app streamlines technician workflow and supports on-site invoicing.
  • Robust inventory management reduces waste and improves parts tracking.
  • Automated voice and text confirmations enhance customer communication and reduce no-shows.
  • Seamless integration with warranty processors, vendors, and QuickBooks.
  • Intuitive interface shortens training time and improves staff adoption.
  • Responsive support team and training resources help businesses scale effectively.
  • Limited information on multilingual support or international deployment.
  • No mention of predictive analytics or AI-driven scheduling features.
  • API access and third-party integration capabilities not fully detailed.
  • Mobile app platform compatibility not explicitly outlined.
  • Advanced features may be excessive for very small service teams.
  • No visible documentation or knowledge base for self-service support.

Walkabout's Support Options

Chatbot

Available

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