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WalkMe

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Software Status:Active

About WalkMe

WalkMe is a digital adoption platform from WalkMe that assists organizations in improving user engagement. It combines user guidance, analytics, and automation so users can navigate software applications more effectively. WalkMe helps businesses create step-by-step walkthroughs and interactive guides to aid users in real-time. This platform also provides insights into user behavior and application usage, allowing companies to make informed decisions. Key capabilities: user onboarding analytics and reporting workflow automation interactive walkthroughs integration with various applications Best for: organizations that need to improve user training and support for their software solutions.

WalkMe Details

Vendor
WalkMe
Year Launched
2011
Location
525 Market Street, 37th Floor, San Francisco, CA, United States, California
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, German, Japanese
Users
Customer Engagement, Customer Experience, Customer Service, Digital Adoption Platform, Digital Asset Management, Knowledge Base, Onboarding, Website Builder, Training.
Industries Served
IT, Sales, HR, Customer care, Public sector
Tags
SaaS Solutions, User Experience, Customer Support, Online Training, Customer Experience, Digital Adoption, Digital Transformation, CRM Support, HCM Support, Online Navigation, Analytics, Employee Productivity, Employee Onboarding, Online Customer Care, Software Implementation, Conversion Rate Optimization, Employee Training, Automation, RPA, CRM, and Salesforce Guidance

WalkMe's In-App Market Place

Does WalkMe have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), TRY (₺), RUB (₽)

Pros & Cons

  • Comprehensive Guidance: Offers end-to-end support for users, from onboarding to advanced feature utilization.
  • Scalability: Suited for organizations of all sizes, from startups to large enterprises.
  • Customization: Highly customizable to fit specific organizational workflows and branding.
  • Robust Analytics: Provides detailed insights into user behavior and application performance.
  • Strong Security: Adheres to enterprise-grade security standards, ensuring data protection.
  • Complexity: Initial setup and customization may require dedicated resources and time.
  • Learning Curve: Users may need time to familiarize themselves with the platform's full capabilities.

WalkMe's Support Options

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